Date This Problem Happened: November 1, 2011
State You Live in: Virginia
Race/Ethnicity: Other
Age Range: 51-65
Total Amount of Fee Paid:
Company Name: Direct Funding Service
Company Address:
Gen X Marketing Group, LLC
2519 McMullen Booth Road
Suite 510-121
Clearwater, FL 33761
Company Telephone Number: 888-467-4349
Website of Company: www.DirectFundingService.com
Consumer Statement:
I checked my bank account and saw a debit for $30. When I called the number associated, they claimed I did an application for a loan. I did not. I don’t even know who they are.
Consumer Action Taken:
I called the number which appeared on my bank account, 888-467-4349 and waited for someone to answer for about 15 min. I explained that I never authorized them to access my account and was told this was a service fee for filling an application. I never filled an application. Requested a refund and was “transferred to a supervisor”. I was hung up on. Now they won’t answer the phone.
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I called their parent company at 210-249-4099 payment data systems and they tried to give the 888-467-4349 number and I told them I tried this and they refer me to su*****@******************ce.com and I see that there is a scam. anyhow the representative then told me that it looked like they gave them authorization to refund the money. I gave him my name and they see where they took .01 and .03 cents then 30.00 dollars. I shall get my refund in 2 days.