Please share your experience with this debt collection company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt collection company. Here are some potential questions you might be able to provide feedback about.
- Did the debt collector treat you professionally?
- Did the debt collector call you at appropriate times of the day or days of the week?
- Was the debt collector helpful in assisting you or did they attempt to threaten, harass, or intimidate you?
- Did the debt collector threaten you with legal action?
- Do you feel you were abused by the debt collector, if so, why?
- Was the debt collection company easy to communicate with?
- Did the company respond to your communications promptly?
- Was the debt collection company able to prove that you actually owed the amount they were attempting to collect from you?
- Did you have a really good experience you can share?
- Did you have a bad experience you want to share?
It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt collection company itself, be it good, bad, or indifferent.
Concord Servicing is the BIGGEST, RIPOFF Company that EVER EXISTS !!! I wish there was a MINUS RATING that I could give them they REALLY DO DESERVE IT !!! DO NOT EVER DO BUSINESS WITH THEM IF YOU HAVE A CHOICE !!!! I had an account through REDBRICK Financial and and never missed a payment or never late on a payment. After a few months REDBRICK transferred my account to CONCORD SERVICING.WHY my account got transferred is a mystery to me. My payment was due on November 1, 2020. I called Concord to make the payment and was told that they could not take my payment (so they REFUSED my payment), I was told to call back on Nov. 2nd, I called them then and was told the same thing that they could not take my payment and to call back the next day. I called again on Nov. 3rd and was again told they same thing that they could not take my payment and to call back the next day. So I called again on November 4th and was finally told that they had my account transferred over in their system and that because of the delay and the fact that it was their fault they were waiving my November payment and that my next payment would be due on December 1st. I logged onto the website today (Dec. 1st) to make my payment and it shows that I am 30 days behind in payments and there is 2 months payment due. My November payment was NOT WAIVED as promised. I called in to complain about it and was told that yes they did make a mistake in their computers and that the people I spoke with in November LIED to me and gave me incorrect information and that Novembers payment is still due along with Decembers… I am disabled and live on a tight budget so with that and all of this Covid-19 issues it really helped to not have to make a payment for November. BUT now I find out that CONCORD is screwing me over and messing up my credit rating and causing MAJOR problems and inconveniences this month. WHAT A HAPPY HOLIDAYS this is going to be !!! And DO NOT expect any compassion from ANY of the people that you will talk to on the phone. I have called many times and have NEVER spoke to ANYONE who can speak more that 2 words of English in a row, it is almost impossible to understand them without asking them to repeat themselves over and over again. These people DO NOT CARE that they are hurting their customers !!! So like I said at the beginning – DO NOT DO BUSINESS WITH THESE CROOKS !!!!