How to Hide From the Debt Collector

Writing this article is a bit of a double-edged sword. You see while I think that open communication is always the best way to deal with a debt situation, sometimes people just need to find a way to escape from the pressure just to recover their sanity. If you are having a difficult problem handling … Read more

Are Collections on Credit Reports Out of Control?

Household debt balances continued their upward trend in the second quarter, with increases in mortgage, auto, and credit card balances, according to the latest Quarterly Report on Household Debt and Credit from the New York Fed’s Center for Microeconomic Data. Student loans were roughly flat, a typical seasonal pattern in the second quarter. The Quarterly … Read more

Debt Collectors Still Pissing People Off

Imposter scam complaints surpassed identity theft for the first time as the second most common category of consumer complaints received by the Federal Trade Commission’s Consumer Sentinel Network in 2016, according to the agency’s new Data Book. Although debt collection complaints declined slightly between 2015 and 2016, they remained the top consumer complaint category, comprising … Read more

Debt Buyer and Collector Launches Forward Thinking Effort to Help Consumers

Interest rate negotiation can result in a lower interest rate than you are paying now.

Recently I had the opportunity to learn about a new initiative by a large debt buyer and collector, Encore Capital Group. Encore is actually working hard to help consumers. And I’m sure when you read that you will be cynical. I was at first. But the changes Encore is making will assist consumers with old … Read more

Debt Collection Industry Might Get Proposed CFPB Overhaul

The Consumer Financial Protection Bureau (CFPB) is proposing a number of changes to the debt collection process and industry. I am positive the same debt collection industry will fight back or try to lobby to neuter the CFPB because of these suggestions. It certainly is easier to scare and fool people into paying for debts … Read more

So Sue Them: What We’ve Learned About the Debt Collection Lawsuit Machine

by Paul Kiel ProPublica, May 5, 2016, 8 a.m. Millions of Americans live with the possibility that, at any moment, their wages or the cash in their bank accounts could be seized over an old debt. It’s an easily ignored part of America’s financial system, in part due to a common attitude that people who … Read more

CFPB Orders Citibank to Provide Relief to Consumers for Illegal Debt Sales and Collection Practices

WASHINGTON, D.C. – The Consumer Financial Protection Bureau yesterday took two separate actions against Citibank for illegal debt sales and debt collection practices. In the first action, the CFPB ordered Citibank to provide nearly $5 million in consumer relief and pay a $3 million penalty for selling credit card debt with inflated interest rates and … Read more

A Day In the Life of A Debt Collector

An Account From a Real-Life Collector I arrive at work with a long list of people to call, knowing that if all goes well, I may call 125 people today. Today, I’ll hear stories of businesses gone sour, failed marriages and terrible illnesses. I’ll hear outright lies: “The check’s in the mail,” or “The stamp … Read more

The 2 Words Debt Collectors Don’t Want to Hear

While much of the debt collection world is straightforward and, quite honestly, a little boring, some people in the industry treat it like a free-for-all. “There are widespread attempts to add charges to debts that aren’t legal. Excess interest is something we’ve encountered quite frequently,” said Daniel Edelman, consumer law attorney, founder and partner at … Read more