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It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the services of Dicks Sporting Goods Credit Card. But everyone does deserve to have an opportunity to express their opinion, even Dicks Sporting Goods Credit Card itself, be it good, bad, or indifferent.
I was told by the check out clerk I would save $40 off my total purchase if I signed up for a credit card, only by signing on and making one payment. It was a $90 purchase. I asked him to verify, he (apparently) pretended to look in the pamphlet, went to ask an older employee who seemed like the manager, and verified with me this was the case. I signed up. There was no $40 discount applied after I made a $50 purchase, nor was there any information in the receipt or pamphlet to about a $40 discount. This was blatant dishonesty. No one has the time to sit in line and read these things. It was the holidays, I made an assumption this was a big promotional event and I was trying help out businesses in light of the pandemic. This is exactly why I typically never sign up for these things.
Gut reaction confirmed. Bummer.
I opened a Dick’s credit account in June 2014 to make a $500 purchase under a 6-month no interest promotion. I immediately went home and set up automatic online payments to be debited from my checking account in equal installments so I would be sure to get it paid off in time to avoid the interest (I do this often; it’s essentially a free loan). BUT–they didn’t pull the first payment so I got hit with the late fee. I called customer service and was able to get them to remove the fee, but I had to really fight for it. According to CS, even though you’ve set up automatic payments you still have to make the next payment manually “until the automatic payments kick in.” I set this up online 17 days before the due date and there was NO MENTION that the next payment would have to be done manually. And you’re telling me 17 days isn’t enough time for your system to process the automatic payment request? BS! But it gets better–a week or so later I checked the account to make sure the late fee had, in fact, been removed, and I noticed I’d been hit with interest. WAIT–I signed up SOLELY because they were doing a no interest promotion! I thought it was because of the late payment, so I called CS again. It WASN’T because of the late payment. Get this–I was told that they would NOW sign me up for the no-interest promotion. The CS rep told me that they don’t apply the promotion at the store–you have to call CS after the fact to get it. They’re BANKING on you not paying attention to your bill or not having the gumption to fight it. TOTAL SCAM!!! I’m paying this %$#@! card off today, cutting it up, and will NEVER step foot inside a Dick’s Sporting Goods again!
We got a credit card from Dicks to purchase a treadmill. The card allowed to us to have 6 months no interest so we were pretty happy about it. We only received one real statement and it felt as though GE made it very difficult to pay our bill each month. For example, you can call the 800-number and the recorded message says “Did you know you can pay your bill through our automated system or online?” When you call in, you cannot get to the automated system, no matter how hard you try, and when you go online, they hide the payment website at the very bottom of the page under “contact us” tab. The fine print of the only statement we received stated that the bills must be paid by 5pm of the day they are due, which is absolutely ridiculous! The due date is until 11:59pm of that day. If you purchase anything from this store using the GE card, please beware of the obstacles they put in front of the consumer to try to get a late fee.