National Consumer Group Wants You to Review Their Website

Dav_Daddy posted a message in the forum and asked us to review their website for National Consumer Group at

I’ll let the readers of the site take a look and offer most of the feedback in the comments section below.

But in a quick look at their site it did strike me as very odd that the home page is just a screen with nothing but entrances for either consumers or businesses.

Once you land on the consumer side of the site the first message you are met with is:

We sincerely hope that you will find this redesigned web site quicker, easier to navigate, and more pleasant experience to navigate especially via smart phone. Please bear with us over the following weeks as we get this new site fully functional. If you have any difficulties please feel free to contact shoot us an email or call. – Source

I’m wondering if that is really the best leading message you can come up with.

The company appears to offer debt management, debt settlement, debt consolidation, bankruptcy, and credit repair. – Source

But I think the site needs to be clearer about what services the company provides or is everything outsourced to others.

Probably the strangest page on the entire site has to be the “about us” page. That’s probably the definition of a blank slate for Tye. And why doesn’t David have his last name there?

It looks like their website was first registered on March 22, 2012 and is a work in the early stages of development. The company, National Consumer Group, LLC was formed on June 18, 2012.

Guys, there is a lot of work that needs to be done to your site. But the good news is there are a lot of readers that could have some very helpful advice and suggestions to get you headed in the right direction.

One parting observation, if founder Franklin T. Tucker is known as “Tye to his friends” then why does the contact us page say to call Franklin?

Are those your cell phone numbers?


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3 thoughts on “National Consumer Group Wants You to Review Their Website”

  1. Thank you very much for taking the time to review my site! It had completely slipped my mind that I never received Tye’s bio write-up. I placed an image placeholder there for the time being.

    One of my concerns was that the splash page would throw people off. We also have some services for small business owners, such as merchant cash advance, alternative lenders, crow funding submissions, and most recently we have been booking speaking events for keynote speakers. The business divisions page is on it’s own sub-domain, I should probably just host it on a separate domain all together?

    For your services we offer all you mentioned: Debt Management, Credit Repair, and Debt Settlement, through 3rd party back-end providers.

    We also offer A credit score enhancement program, In-house debt negotiation (Kinda like settlement for older or low dollar amount debts) that are both handled in-house. Our debt consolidation program is also handled in-house.

    I can see your point that all of that information is buried a few pages deep when I get a little time I’m going to try to put some frames with each relief programs 1st paragraph and a link to the dedicated page.

    The phone numbers listed are Google voice numbers. They actually forward to our cell, house, or any other number where we can be reached at a given time.

    I’m all ears for any other suggestions you or the community here might have. We have been getting almost all of our clientele from referrals thus far, so the web site has been a little low on the back burner for too long honestly.

    • We only operate in Arizona, and there are no licensing requirements as such here.

      However both Tye and myself have been through the week long MStars best practices training program.


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