Scam Reporter

Guardian Client Services / Guardian Services – Consumer Complaint – October 29, 2012

Written by Consumer

Consumer Statement:

Oct 2010 the FTC passed a law prohibiting up front fees paid to debt settlement companies. Guardian Client Services in Irvine Ca. has been scamming clients into paying a $995.00 fee upon enrollment for what they call a “benefits package” which none other than a coupon book to places like McDonalds and fast food establishments. Guardian claims the $995.00 is paid to a third party and refuses any type of refund as the money paid was not to them. Here is a link to prove that the owner of Guardian is in fact the owner of “Pro-financial Education” the company paid for this $995.00 coupon book.

Consumer Action Taken:

Guardian refuses a refund and never provides Pro-financial Educations contact info for obvious reasons. I am a former employee of this company for over 3 years. It needs to be exposed. Over 3000 people deserve their money back.

Date This Problem Happened: October 15, 2012

State You Live in: California

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid:

Company Name: Guardian Client Services

Company Address:

17300 Redhill Ave
Suite 200
Irvine, CA 92614

Company Telephone Number:

Website of Company: guardianclientservices.com


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose




About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

1 Comment

  • I enrolled with guardian client services also and had to pay $995 when I enrolled a year ago and not one of my accounts have been settled. It seems they’ve had some staff turnover recently and all of the good employees are gone. Their customer service dept is absolutely clueless. My husband is canceling and demanding a full refund including the $995.00.

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