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Home > Scam Reporter > Legal Help Group Advisors > Legal Help Group Advisors – Consumer Complaint – August 11, 2014

Legal Help Group Advisors – Consumer Complaint – August 11, 2014

Consumer Statement:

We received a mailing and contacted Legal Help Group Advisors to obtain a rate modification to our existing mortgage. This request initially generated a lot of calls and correspondence. Once we engaged and a check in the amount $2,995.00 was sent, emails and calls stopped. The start date was 4/14/2013. Several attempts to contact them resulted in dead ends. Now all call numbers that were given to us are now dead. No ring. No sound.

Consumer Action Taken:

I have a record of emails and calls. Nothing returned from LHGA. Calls not returned and emails not acknowledged. The last actual person I talked to was recorded 6/13/2014. He called me stating a refund would be issued, but it never happen. Now all communication is dead and I googled the address which says the building is for lease. I contacted the BBB, reported the trouble and LHGA did not respond to them either.

Date This Problem Happened: April 14, 2013

State You Live in: Florida

Race/Ethnicity:

Age Range: 21-35

Total Amount of Fee Paid: $2,995

Company Name: Legal Help Group Advisors

Company Address:

150 Paularino Ave.
Costa Mesa, CA 92626

Company Telephone Number: 888-864-0450

Website of Company: ebailon@documentsdepartment.com


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About Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
  • Ali St Paul

    The exact same thing happened to us. We filed with them in Sept 2013. We also gave them a check for $2,995.00. I filed a complaint with the BBB. They did not hear back from them either. All of the phone numbers that I have are also disconnected. I am also hoping for a refund- but, am losing hope. Have you heard if there is a class action lawsuit? I wonder if there are others that have had this same experience. It’s very unfortunate.

    • Robert

      Same problem here. Paid the same fee a year ago and they cover their tracks with paper and excuses. I finally wrote certified letters to the BBB, the States Attorney General of California, including the local offices for each. Nothing. If there is a class action lawsuit I would like to chime in.

  • Blen Butterson

    Wow, that is f*cked. I’d contact the attorney mentioned below, and also file a CFPB complaint as well as state attorney general complaint as the other commenter stated.

  • smith050423

    FILE A COMPLAINT WITH FEDERAL TRADE COMMISSION

    THE ATTORNEY BAR ASSOCIATION

    ALSO FILE A COMPLAINT ON YOUR STATES ATTORNEY GENERAL OFFICE ONLINE

  • Chris Livingston

    I’m Chris Livingston, a consumer protection lawyer in North Carolina. I see they are supposed to have an office in the Charlotte area, although they may just be posting a random address. It’s a long shot, but you’re welcome to call 910 876 7001 I can try to find them and see if there’s any refund to be had. If so, I can take the case contingent, that is, part of any recovery with no fee up front. Good job getting the word to BBB. Now they have an F rating so maybe people will see that and avoid them.

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