Convergent Resources, Inc. – CFPB Complaint 2017-05-10

Date Received: 2017-05-10

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This company reported that I have a collection from XXXX balance of XXXX from XXXX / XXXX / XXXX . The last time I had a phone bill with XXXX was 9 years ago! The last balance I had with XXXX was paid in full and the termination fee was to be deleted as the result of a dispute with the company 9 years ago. This debt is not valid. Please help!

Company: Convergent Resources, Inc.

State/Zip: AZ 852XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2480538

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