Date Received: 2017-05-10T00:00:00
Product: Other debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: This company reported that I have a collection from XXXX balance of XXXX from XXXX / XXXX / XXXX . The last time I had a phone bill with XXXX was 9 years ago! The last balance I had with XXXX was paid in full and the termination fee was to be deleted as the result of a dispute with the company 9 years ago. This debt is not valid. Please help!
Company: Convergent Resources, Inc.
State/Zip: AZ 852XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2480538
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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