Date Received: 2017-05-10T00:00:00
Product: Auto debt
Issue: Threatened to contact someone or share information improperly
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XXXX / XXXX / 17 – Called several members of my organization ‘s management team on their personal cell phones giving them his name, company and asking to speak to me or a member of my legal representation. This led to multiple calls and emails to my HR department whi ch may result in my termination. He led them to believe that I was in serious legal trouble and needed legal rep resentation.
Company: SANTANDER CONSUMER USA HOLDINGS INC.
State/Zip: AZ 850XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2480971
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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