Date Received: 2017-05-24T00:00:00
Product: Private student loan debt
Issue: Written notification about debt
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: On XXXX XXXX , 2017 I re ceived written notification of balance owing for the amount of XXXX . Payment to be received on or before XXXX XXXX , 2017. I was unable to attend my XXXX XXXX due to Holiday on XX/XX/XXXX of XXXX XXXX . On XX/XX/XXXX , my XXXX XXXX closed at XXXX XXXX . On XXXX XXXX , 2017, I was informed that there were additional fees associated with the private loan as this loan accumulates at 4.5 %. On XXXX XXXX , 2017, I sent out a payment in the amount of XXXX to be received on or before XXXX XXXX , 2017 t hrough overnight delivery with XXXX . I also informed company that I will only be paying the amount owing stemming from the written notification received on XXXX XXXX , 2017. Ne w statement received indicates balance owing to be XXXX . I have contacted company and have left a message with Manager handling my collection account.
Company: HEARTLAND PAYMENT SYSTEMS INC
State/Zip: NY 136XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2492950
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