Date Received: 2017-06-13T00:00:00
Product: Payday loan debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Debt was told t o NCB Management , I settled with them, they are reporting on my credit report as a collection account event though they do not have a contract with me. I have asked them to remove it from my credit report, I agreed to pay the settled amount. I have no obligation to NCB there is no contract. XXXX wrote this off and sold the debt. but NCB was constantly calling me at home and at work and I did n’t know my rights and agreed upon a settlement because I was trying to get my credit back on track after getting behind due to some medical bills and did n’t want them to keep calling my place of employment. This debt settlement will be paid in full in XXXX .
Company: NCB MANAGEMENT SERVICES INC
State/Zip: OH 441XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2550445
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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