Alliance Data Card Services – CFPB Complaint ID 2575704

Date Received: 2017-07-15T00:00:00

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I told you people and the BBB in ohio about these malignant XXXX from comenity bank collections. 2 1/2 years later AND 100 times they were told THERE is no imaginary XXXX XXXX living in MY apt . hiding under MY table. I do n’t give a XXXX who what where they looking for. XXXX XXXX would tell this opprobrious derelicts XXXX changed her number. I looked it up on XXXX ONLY 3 XXXX XXXX in california, about XXXX miles south of me. Which XXXX XXXX are these XXXX looking for. I want them jailed and punitive damages owed me for there malignant harassment, BLATANT stuck on XXXX , SUBREPTION, this bank and there contracted collection agencies KEEP lying there sorry XXXX off, THEY claim to delete my number, AND stop there stuck on XXXX calling me. IS XXXX XXXX THERE?! # Criminal XXXX , TORT OF OUTRAGE is punitive. LAST XXXX I had to ONCE again verbally abuse called me from XXXX XXXX XXXX on XXXX – XXXX -2017. THESE opprobriously malignant clowns have been told OVER 100 times in the last 2 years, THIS is my recycled number, there is NO fictitious XXXX XXXX at MY residence!!!!!

Company: Alliance Data Card Services

State/Zip: CA 923XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2575704

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

See also  Pressler & Pressler, LLP - CFPB Complaint 2018-05-20

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.