CFPB Complaint

Diversified Consultants, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-10-04T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: IN XXXX I sent a letter requesting verification of a debt/collection account reported on my credit report.

The company responded that the original creditor could not provide the written document I requested and the item would be removed from my credit report.

I then received a photocopy of a ” final bill ” from the debt collection agency showing an incorrect address where service was provided and none of the information I ‘d originally requested from the debtor which was a signed original service contract and a payment history.

Again, I am requesting this account be removed from all XXXX of my credit reports as the information they have attempted to provide is not the items I originally requested and the photocopies they provided are from an address I ‘ve never lived at.

Company: Diversified Consultants, Inc.

State/Zip: AZ 851XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2692833

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Premier Holdings - CFPB Complaint

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