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Capital Management Services, LP – CFPB Complaint ID 2683656

Date Received: 2017-09-25T00:00:00

Product: Private student loan

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: My loan has been sent to a second collection agency – I think. I have received a letter from Capital Management Services , LP stating they ” have been engaged by XXXX XXXX XXXX XXXX to resolve your delinquent debt …. ” I have been making payments to another agency – XXXX XXXX XXXX XXXX XXXX XXXX – since XX/XX/XXXX 2015.

I have written a letter to Capital Management Services , LP asking for an explanation. I am mailing this letter today.

Company: Capital Management Services, LP

State/Zip: CA 916XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2683656

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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