CFPB Complaint


Consumer Complaint Submission

Date Received: 2018-01-23T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Debt Collector: XXXX XXXXOpened: XXXX XXXX, 2017 (2 mos)Account status: OpenType: ResponsibilityRemarks: MedicalOriginal Creditor Name: XXXX XXXX XXXX XXXXNote: When I had an XXXX XXXX, a neighbor called the XXXX. They showed up, and I refused to go due to the fact I know that they would bill me highly later. So I did not get any treatment nor got onto the vehicle. They said that they needed my informations anyway. And then later they sent me a full bill. And it is not fair, I ain’t paying a bill that’s not belong to me.


State/Zip: FL 333XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2791352

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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