Premier Student Loan Center

Premier Student Loan Center – Consumer Complaint – February 20, 2018

Written by Consumer

Consumer Statement:

I was contacted by a member of Premier Student Loans, we went over how much I owed for my student loans, how many people were in my family and how much money I made. He went over the numbers with me and told me that I qualified in partial loan forgiveness. I would pay 200 months, $187 a month for 5 months, then $30 a month after that. I thought this was wonderful, sign me up. He fast talked me through the contract and everything was going well at first. I saw that my student loans with Navient were paid. A couple of months later, I received an email letting me know who my new student loan company was and that I owed this company every dime of what they paid Navient plus interest.

Consumer Action Taken:

I contacted my contact with Premier Student Loans and he told me no that what I am paying Premier to do is handle my student loans and that I have to pay this other company as well as them.

Date This Problem Happened: May 1, 2017

State You Live in: South Carolina

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid:

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Company Name: Premier Student Loan Center

Company Address:

173 Technology Drive, Suite 202
Irvine, CA 92618

Company Telephone Number: 888-548-0476

Website of Company:

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

READ  Do Premier Student Loan Center Sales Closers Offering Independent Financial Advice?

About the author


This is information that was submitted by a third party and not generated by or Steve Rhode.


  • I was robbed!!!!!!!!! beware this company will take your money & when you go to your loan holders’ website, you won’t show as enrolled in the program!!!! This company is a total scam. They submitted a fraudulent document to the federal government, saying that I had 3 child dependents and 2 adult dependents, and that’s how they got my student loan payments down to $0/month. I will be filing a police report. They have been taking my money for years, Don’t be stupid like I was. I don’t know how these people sleep at night.

  • You don’t have to pay a dime I contact the Fed loan myself a gave me numbers were they even do jail time for this it’s a scam it’s fraud change your card number and report it to your credit so they may put an alert on anytime someone tries to attempt to use your social they lied about even the dependents I had so I will be perusing further actions

  • Any and everyone reading this. This is A SCAM!!!!!! Do not give these people any money or personal information!!! They called me today and when I asked for the name of their company, and told them I was searching online at the same time, the guy hung up on me. I tried to call back and was unable to get them. 856-449-1002. SCAM SCAM SCAM!!!!!!

  • Just got a call today. Never fall for the fast talking sales person that. I asked their company name and she told me..Premier Loan Services…but quickly started talking about my financial information. I will never give out information over the phone to someone I have not verify the legality of the call.

  • My daughter graduated from college in May 2018 and Liz claiming to be from Premier student loan center called offering student loan forgiveness assistance. The phone # she called from was 949-202-4805 and her voice mail gave a different name, Shelby. Liz requested my daughter and I pay 199.00 for the next 6 mons each and then after six months I would pay 152.00 a mon and my daughter would pay 40.00 a mon saving us 56,000 in student loans and interest. We believe this offer was legit and she used scare tactics urging us to accept the offer now because Trump is trying to shut down this program and I will have to pay 500.00 a month and my daughter would pay 330.00 a month plus 90,000 in interest. My daughter provided her bank card info to hold the offer and I gave her our FSFSA confirmation #, so now they have access to all our info SSI#, DOB, tax information and etc. She took the 199.00 when they promised to wait on us to give authorization. They preyed on our vunerability.

    • What did you do??? I did the same thing….IDK how to ensure they don’t use my personal information for anything!

    • Do you know how they obtained your information? Did you or your daughter submit a request online for student loan assistance/forgiveness or phone any solicitations offering student loan assistance/forgiveness that may have been advertised on a social media platform such as instagram, twitter, Facebook or a different online platform?

  • I just received a call from them. Heard everything you stated in the article but more so. After they asked for my address I told them I’d like time to think about it. They told I’ve got 4 hours to make my decision and that after that the offer wpuld be terminated.

    • Thanks for posting this! I just received a call from them today with similar offer and was really excited to take the offer. Now wit reading your posting I will definitely decline the offer, Thank you and may God bless you for sharing your experience!

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