CFPB Complaint

J J Marshall & Associates, Inc – CFPB Complaint 2018-03-15

Consumer Complaint Submission

Date Received: 2018-03-15

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I contacted JJ Marshall on XX/XX/XXXX regarding a debt I was not aware of, I was only asked if I wanted a copy of the report. I told them at that time my husband would contact them. I decided to contact them again on XX/XX/XXXX the person I spoke with for the second time was rude, he also told me that my husband contacted them in XX/XX/XXXX and took full ownership for the acct in question. They have full knowledge that this acct does not belong to myself. I never had a joint acct with my husband anywhere. They are refusing to take it off my credit report, this is the first time that I was even aware it was on my report. I have had my report run various times in the past 8 months and it was not until I tried to purchase a house, that they showed up on my report.

Company: J J Marshall & Associates, Inc

State/Zip: MI 483XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2844019

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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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