CFPB Complaint

Concord Servicing Corporation – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-03-22T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The company is named Concord. That is all I know and they are trying to locate a XXXX XXXX at my telephone number of 12 years. I have explained on numerous occasions that this number does not belong to XXXX XXXX and to please stop calling.
The number they call from is XXXX.
Concord has called the following dates : XX/XX/XXXX XXXX – inbound XX/XX/XXXX XXXX – inbound XX/XX/XXXX XXXX – returned call advsd not XXXX number XX/XX/XXXX XXXX – inbound XX/XX/XXXX XXXX – inbound XX/XX/XXXX XXXX – returned call advsd not XXXX number again.
XX/XX/XXXX XXXX – inbound At this time I have filed a complaint with the FTC as well. This company has also told me that they will remove the number from XXXX account. However ; they have not stopped calling.

Company: Concord Servicing Corporation

State/Zip: AZ 852XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2851076

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.


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