Date Received: 2018-04-13T00:00:00
Product: I do not know
Issue: Threatened to contact someone or share information improperly
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I would like to file a complaint against a debt collection company named Brennan and Clark they call my company today and discuss my debt with one of my employees and was telling the employee that I’m going to be in a lot of trouble if I don’t pay them. I have spoken with this same debt collector before and he will no discuss why i owe this amount only that i have to pay him and when i called him back he hangs up on me. the amount he is asking for is {$4600.00} which i don’t think i owe .This company uses scare tactics and threats to try to force me to pay a debt with no explanation or detail ‘s. The name of the contact at Brennan and Clark the has been calling and disclosing this debt with my employees his name is XXXX XXXX XXXX ext.XXXX I believe this is illegal and unfair business practices my contact info is XXXX or by email XXXX please give me a call or email at your earliest convenience thank you.
Company: Brennan & Clark, Ltd., LLC
State/Zip: MA 021XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2874667
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
