U.S. BANCORP – CFPB Complaint ID 2967054

Date Received: 2018-07-19T00:00:00

Product: Credit card debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Dates on credit report are wrong. They do not provide a delinquency date which has re-aged the account.
” Section 623 ( a ) ( 5 ) requires a creditor that reports a chargeoff to a CRA to notify the agency ( within 90 days of reporting the account ) of ” the month and year of the commencement of the delinquency that immediately preceded ” the chargeoff. Section 605 ( a ) ( 4 ) provides that the credit bureau may report the chargeoff for seven years. Section 605 ( c ) ( 1 ) provides that seven year period begins 180 days from that date. ” There is no report last delinquency date.
They have also changed the date of when the account was opened. I do not have an account with XXXX XXXX and I did not open an account with them in 2014.

They are in violation, creditors and debt collectors are responsible for reporting information to the bureaus that will them update the XXXX.

Company: U.S. BANCORP

State/Zip: NV 891XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2967054

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.