I was about 15000 in debt and signed up with consumers alliance about a year ago. The payments are more than I can afford and I cannot find how to opt out of the program, it isn’t on any of the paperwork I have. What can I do?
How do I opt out?
I believe you are talking about Consumers Alliance Processing Corporation.
According to their website at credithelp.caprocessing.com they can be reached at 888-960-5774 or 888-533-3016.
Consumers Alliance also says, “Each month you will receive an email reminding you to login to your account and check the status of your program.” You may be able to complete a contact form through your client portal.
They also say they can be reached at:
Mailing Address: PO Box 131480, Carlsbad, CA 92013
Street Address: 1935 Camino Vida Roble, Suite 150, Carlsbad, CA 92008
The best place to start if you are having any issue is to contact the company first, discuss your situation, and see what options may be available. Just bailing out of a program that has been working for you is not necessarily the best move if it is just a reaction.
Some options that might be available to you if you are in their debt management program may be additional hardship programs available from your creditors, defaulting on the debt, or bankruptcy to eliminate your debt quickly and at a lower cost.
Before you do anything, take a look at your overall financial situation and see what you can realistically afford to pay towards your old debt. With that in mind, you may want to look at the common debt relief approaches and see what makes sense for you as far as monthly payment and the time it will take to deal with your debt.
The bigger concern here is not bailing from a program but finding a solution that works well for you in your overall financial situation.