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Federal Assistance, Equitable Acceptance – Consumer Complaint – August 2, 2018

By on August 2, 2018
Consumer Complaint Submission

Consumer Statement:

I was contacted by Federal Assistance agents, Betty Thomason or Betty Thomas, then actually spoke to Eli Means. They, of course, promised lower payments and consolidation of student loans but needed access and paperwork to finalize the actual payment amount.

I got suspicious when they want bank info for auto debits – so I went to my bank and closed that account. I am within the 72 hour cancellation period and had not provided all the docs they claimed they needed, but had electronically signed paperwork, which my notice of cancellation should apply to.

However, I just received notice that Federal Assistance is canceling my file, but my financing agreement with Equitable Acceptance is still active. How do I get that nulled as well? This is less than 48 hours after the whole matter began. The $3,000 fee was structured as 4-6 payments of $499 each “until the consolidation went through”

Consumer Action Taken:

Provided notice in the legal time period. Cancellation agreement cancels the contract which should include all signed papers.

Emailed them – alerted them at their site. Never had anything to do with Equitable Acceptance.

I don’t see Equitable Acceptance name on my documentation, so how can they say I did business with them? Any why so sneaky if legit?

Date This Problem Happened: July 30, 2018

State You Live in: California

Race/Ethnicity: Other

Age Range: 51-65

Total Amount of Fee Paid:

Company Name: Federal Assistance, Equitable Acceptance

Company Address:

400 Continental Blvd, Suite 600
El Segundo, CA

Company Telephone Number: 888-501-6386

Website of Company: fedassist.us

Consumer Supplied Material


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READ  Equitable Acceptance - Consumer Complaint - July 30, 2018

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