Bushwood Capital Group, Inc. – CFPB Complaint

Date Received: 2018-07-06T00:00:00

Product: Other debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Repeated phone calls at my place of employment to collect a debt that was already paid. When transferred to voicemail they do not leave a message and will just call back until I eventually take their call.
Bushwood Captial Group First it was XXXX. Now it is someone named XXXX ( XXXX ).
The debt was already paid to the original creditor – XXXX XXXX XXXX {$190.00} However, they still continue to call and harass me at my place of employment.
This time XXXX said they are taking legal action to sue me.
I have already supplied them with the receipt of the original creditor XXXX XXXX XXXX.

Company: Bushwood Capital Group, Inc.

State/Zip: PA 196XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2955894

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.