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SYNCHRONY FINANCIAL – CFPB Complaint 2018-07-27

Date Received: 2018-07-27

Product: Credit card debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The creditor, XXXX XXXX, has repeatedly called me, sometimes 3-4 times a day, throughout the day. And from various phone numbers. I have said twice to them now that they needed to cease the continuous calling or else I would either report them or seek legal action against them. They chose not to relent and continue on. I’m making payments incrementally, as I am able to. But they are literally the worst Creditor I have ever dealt with. They are venomous.

They have called me from : XXXX : -XX/XX/XXXX at XXXX and XXXX.
-XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX and XXXX -XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX, XXXX -XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX XXXX : XX/XX/XXXX at XXXX, XXXX, XXXX and XXXX XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX XX/XX/XXXX at XXXX, XXXX XXXX : XX/XX/XXXX at XXXX, XXXX

Company: SYNCHRONY FINANCIAL

State/Zip: MO 631XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2975111

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See also  WELLS FARGO & COMPANY - CFPB Complaint ID 2889058
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