Date Received: 2018-07-27
Product: Credit card debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: The creditor, XXXX XXXX, has repeatedly called me, sometimes 3-4 times a day, throughout the day. And from various phone numbers. I have said twice to them now that they needed to cease the continuous calling or else I would either report them or seek legal action against them. They chose not to relent and continue on. I’m making payments incrementally, as I am able to. But they are literally the worst Creditor I have ever dealt with. They are venomous.
They have called me from : XXXX : -XX/XX/XXXX at XXXX and XXXX.
-XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX and XXXX -XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX, XXXX -XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX XXXX : XX/XX/XXXX at XXXX, XXXX, XXXX and XXXX XX/XX/XXXX at XXXX, XXXX, XXXX, XXXX XX/XX/XXXX at XXXX, XXXX XXXX : XX/XX/XXXX at XXXX, XXXX
Company: SYNCHRONY FINANCIAL
State/Zip: MO 631XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2975111
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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