Navient Solutions – CFPB Complaint ID 3050765

Date Received: 2018-10-19T00:00:00.000

Product: Private student loan

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This private student loan is listed as ” charged off ” on my credit report, but is no longer held by XXXX XXXX. It was apparently sold by XXXX XXXX to Navient. Navient claims they sold it to a third party and have no records since XX/XX/2008. I can’t figure out who has it.

Company: Navient Solutions, LLC.

State/Zip: MN 566XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3050765

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