Pure Debt Solutions

Pure Debt Solutions – Consumer Complaint – January 2, 2019

Consumer Complaint Submission
Written by Consumer

Consumer Statement:

I was contacted by Lee Thomas of Pure Debt Solutions regarding student loan debt forgiveness.

Generally I tell these solicitors I am not interested & take me off their ‘list’. Being recently unemployed, I listened to what he had to say. By then he had gotten personal information from me.

For 3 pmts of $233, I would be relieved from this debt go 20 years! What happens next?? He said it would be the same, showing my student loan payments would show current on my credit report.

Unfortunately, I fell for it…after hanging up, I looked into Pure Debt Solutions (as he suggested). My heart sunk! The reviews told me all I needed to know. I called Mr Thomas back (actually got thru!) I told him to cancel this plan because I did not feel good about it. He said ok & he would have customer service take care if it. Guess what? It didn’t happen!

I contacted my credit card company who said it was best to deal with the merchant. I attempted many times to call Lee Thomas – I was cut off every time.

Consumer Action Taken:

I called & requested cancellation, no problem. Next thing, $233 was billed to my credit card! Now I have tried to reach Pure Debt Solutions to no avail! Next, I contacted my credit card company & was told it was best to contact the company that put the charge to.

Date This Problem Happened: December 19, 2018

State You Live in: Tennessee

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $233

Company Name: Pure Debt Solutions

Company Address:

Company Telephone Number: 800-203-2914

Website of Company: PureDebtSolutions.com


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose




About the author

Consumer

This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

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