CFPB Complaint

First Financial Resources, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-12-14T00:00:00.000

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XX/XX/XXXX I, XXXX XXXX was diagnosed and transported for admitted urgent treatment from XXXX XXXX XXXX XXXX Massachusetts to XXXX XXXX XXXX located up the road by XXXX XXXX. I was never notified prior of a denial or gave authorization to be personally billed XXXX XXXX . XXXX XXXX directed the bill to XXXX XXXX XXXX without notifying me of my XXXX upon request, or a verification of denial form. From there it was sent to First Financial collections, a credit bureau. I have filed disputes, called for expedited appeals and mailed to the grievance department at XXXX and spoken with all 4 companies to try to get this discrepancy resolved and removed from my credit report. Me being an inpatient at the time should not be responsible for this bill.
Claim # XXXX XXXX XXXX CREDITOR ACCOUNT:XXXX XXXX XXXX XXXX XXXX XXXX XXXX, MA XXXX billing dpt # XXXX XXXX XXXX XXXX XXXX Appeals and Grievances dpt XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX Massachusetts XXXX XXXX Billing agent XXXX XXXX XXXX ext XXXX XXXX -XXXX XXXX XXXX XXXX XXXX XXXX XXXX Appeals unit XXXX XXXX XXXX XXXX, Massachusetts XXXX First Financial Resources XXXX XXXX XXXX suite XXXX XXXX, Massachusetts # XXXX XXXX XXXX or XXXX XXXX XXXX I call these supervisors and billing agents to complain that i was never informed and to remove the bill because I have outstanding impact on my negative credit score. They are no help in immediation of assistance and ping me back and fourth to the other companies. This has been ongoing since XX/XX/XXXX. There has to be someone that can negotiate wan waive this bill from collections.

Company: First Financial Resources, Inc.

State/Zip: MA 027XX

Company Response to Complaint: Closed with explanation

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Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 3101125

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