DebtHelp, Inc. Faces Lawsuit Over Alleged Robocalls and TCPA Violations

Filed: February 26, 2025
Court: United States District Court for the Western District of Texas
Plaintiff: Yazmin Gonzalez
Defendant: DebtHelp, Inc.

Allegations at a Glance

Yazmin Gonzalez, a Texas resident, has filed a pro se lawsuit against DebtHelp, Inc., a Delaware-based debt relief company, accusing it of engaging in unlawful telemarketing practices. The lawsuit alleges that DebtHelp, through unsolicited robocalls, repeatedly violated the Telephone Consumer Protection Act (TCPA) and Texas Business and Commerce Code (TBCC) by making unauthorized sales calls despite Gonzalez being on the National Do Not Call Registry since 2022.

According to the complaint, starting in April 2024, Gonzalez received at least 14 unsolicited telemarketing calls to her personal cell phone, offering debt relief services. Despite having no prior relationship with DebtHelp and never giving consent to receive these calls, she was allegedly bombarded with calls from 224-area code numbers over a seven-month period.

The lawsuit further claims:

• DebtHelp used automated dialing systems (robocalls) without consent.
• Calls were made to a registered Do Not Call (DNC) number, violating the TCPA.
• DebtHelp failed to register as a telephone solicitor in Texas, violating state law.
• Gonzalez suffered aggravation, invasion of privacy, and wasted time as a result of these calls.

Legal Claims

The lawsuit accuses DebtHelp, Inc. of:
✅ Violating the TCPA – making unsolicited robocalls without consent, using auto-dialing technology, and failing to maintain a proper Do Not Call policy.
✅ Violating Texas Business & Commerce Code § 302.101 – conducting telephone solicitations without the required state registration.

Relief Sought

Gonzalez seeks statutory damages of:
💰 $500–$1,500 per TCPA violation for each of the 14 calls
💰 $5,000 per violation under Texas law for unauthorized telemarketing
💰 Attorney’s fees and an injunction to stop future calls

The Bottom Line

This lawsuit highlights ongoing concerns about robocalls and the aggressive marketing tactics of debt relief companies. If successful, it could set a precedent for stronger enforcement against telemarketers who ignore federal and state laws.

📌 Important Note: Lawsuits are legal allegations and may be dismissed, settled, or withdrawn. This summary reflects the claims made in the complaint and does not include a response from the defendant.

If you’ve been receiving similar unwanted robocalls, you may have legal options under the TCPA and state laws.

Research Department Automated Research

The Research Department provides clear, fact-based summaries of newly filed legal complaints, highlighting key case details, allegations, and legal claims. These reports focus strictly on the claims made in court filings and do not include responses from defendants. Committed to neutrality and readability, the Research Department ensures that legal disputes are documented in an accessible, structured format without speculation on case outcomes. 📌 Important Note: Lawsuits are allegations and may be dismissed, settled, or withdrawn.

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