Chase Bank Visa Cardholder Agreement Review – What You Should Know

This isn’t just a post about credit cards. This is a review of the actual Chase Bank Visa Cardholder Agreement, specifically the one labeled COL00095.

If you’re thinking about applying for this card or already have it tucked in your wallet, hang tight—this breakdown is for you.

Do You Have a Question You'd Like Help With? Contact Debt Coach Damon Day. Click here to reach Damon.

Most people don’t read these agreements until something goes wrong. But once you swipe, you’re bound by everything inside—even the parts you didn’t know existed. So I’ve cracked it open, combed through the legal lingo, and translated the whole thing into plain English.

Let’s make sure you know what you’re really signing up for—before the fees, the fights, or the finger-pointing starts.


💳 Quick Card Snapshot

  • Card Type: Chase Bank Visa (non-rewards version covered by COL00095)
  • Intended For: Everyday use, possibly balance transfers (if eligible), flexible payment options
  • Issuer: JPMorgan Chase Bank, N.A.
  • Form Identifier: COL00095

📜 Legal vs Plain English Chart

Legal TermWhat It Really Means
Card OwnershipYou’re on the hook for every dollar spent—even if it’s an authorized user.
Purchase APR19.24%–28.24%, variable with the Prime Rate.
Cash Advance APR29.24%, starts ticking immediately—no grace period. 🔥
Balance Transfer APRSame as purchases: 19.24%–28.24%. No intro offers guaranteed.
Penalty APRUp to 29.99% if you pay late or bounce a payment. Can stick indefinitely. ❌
Grace PeriodYou get 21 days only if you pay off your balance in full. No grace on cash advances. ⚠️
Payment AllocationMinimum payment goes to the lowest-interest balance. Any extra goes to the highest-interest one.
Minimum Payment$40 or more depending on interest/fees. Past-due amounts are tacked on.
Late Payment FeesUp to $40. Two strikes in six months? They’ll charge you the max.
Arbitration ClauseYou give up your right to sue unless you reject it in writing within 60 days. ❌
Account ClosureThey can shut it down anytime, for almost any reason—including inactivity.
Rewards ClauseNot included in this agreement. No points, no miles, nothing to lose or gain here.
Dispute ProcessTo dispute charges legally, you must write to them. Phone calls don’t count.
Fee ListNo annual fee, 3% foreign transaction fee, 5% balance/cash transfer fee.

❓ What If…?

Let’s walk through a few common real-life scenarios and how this agreement handles them.

  • What if you miss the minimum payment?
    You could trigger a late fee up to $40, and if you’re 60+ days late, Chase might slap on a 29.99% Penalty APR that sticks around for good.
  • What if you use this card for a $100 cash advance?
    You’ll owe at least $5 in fees upfront, plus a 29.24% interest rate starting the moment you take the money. No grace period. It’s like taking a loan from a high-interest pawn shop. ❌
  • What if you don’t use the card for 6 months?
    Even if you pay on time, Chase can still close your account based on their “business needs.” You may not get a heads-up. ⚠️

🚨 Red Flags and Landmines

  • 🔥 Penalty APR up to 29.99% can be slapped on after one big mistake—and last forever.
  • Mandatory arbitration clause unless you reject it in writing within 60 days of account opening.
  • ⚠️ No grace period on cash advances or balance transfers—interest kicks in instantly.
  • ⚠️ Foreign transaction fee of 3% tacked on for non-USD purchases.
  • “We can change anything at any time” clause—they leave the door open for updates, even bad ones.

🟡 Consumer-Friendliness Score: Use With Caution

This card looks tame on the surface—no annual fee, some flexible repayment options. But the high penalty rates, limited transparency around perks, and arbitration clause make it one to watch carefully. If you slip, this card won’t hesitate to make it expensive.


💸 Chase Pay Over Time & My Chase Loan: Flexible or Fee Trap?

  • Chase Pay Over Time lets you split purchases into monthly payments—with either a fixed fee (up to 1.72% of the purchase per month) or a fixed APR.
  • My Chase Loan deposits money directly into your bank account, but again, you’re paying interest like a personal loan.

These tools can help with budgeting, but the fees add up fast. And unlike true 0% APR promotions, there’s no free ride here.


🧩 Cardholder Survival Plan

If you’re struggling to keep up, here’s what to do:

  1. Call Chase immediately and ask about hardship programs—they exist, but you have to ask.
  2. Always pay at least the minimum to keep your account from falling into default.
  3. Put disputes in writing—letters trigger legal protections, not phone calls.
  4. Avoid cash advances like the plague—they’re one of the most expensive ways to borrow.
  5. Check your credit often with tools like Credit Karma to stay ahead of problems.

🏆 What to Look For in a Better Card

If this one isn’t the right fit, look for:

  • ✅ 21+ day grace period on all purchases
  • ✅ No penalty APR
  • ✅ Low or no fees
  • ✅ Transparent rewards that don’t vanish when you miss a payment
  • ✅ Strong dispute resolution and human customer service

Verified Facts from Chase Visa Agreement (COL00095)

TermPlain English SummaryPage Reference
Purchase APR19.24%–28.24%, variablePage 1
Cash Advance APR29.24%, interest from transaction datePage 1
Balance Transfer APR19.24%–28.24%, same as purchasesPage 1
Penalty APRUp to 29.99%, triggered by late/returned paymentsPages 1 & 12
Grace PeriodMinimum 21 days on purchases onlyPage 1, expanded on Page 11
Late Payment FeeUp to $40Pages 1 & 14
Cash Advance Fee5% or $10, whichever is greaterPage 1
Foreign Transaction Fee3% of transaction in USDPages 1 & 5
Annual FeeNonePage 1
Minimum Payment Formula$40 or 1% of balance + fees + interestPage 1 (bottom)
Payment AllocationMinimum to lowest APR, extra to highest APRPage 12
Penalty APR DurationIndefinite unless 6 on-time payments are madePage 12
Arbitration ClauseMust opt out in writing within 60 daysPages 21–23
Grace Period LimitationsNo grace period on cash advances or transfersPage 11
Account Closure PolicyChase can close account at any timePage 6
My Chase Loan / Pay Over TimeOptional features with fees, not always availablePages 6 & 8
Dispute ProcedureMust be submitted in writing for legal protectionPages 19–20
Rewards ProgramNot included in this agreementEntire document reviewed
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Steve Rhode Debt Coach and Author
Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.

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