Rate and Review

Check Into Cash – Scam, Complaint, Review, or Praise?

Please share your experience with this lender and provide your review and feedback, in the comments section below.

The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this lending company. Here are some potential questions you might be able to provide feedback about.

  • How did you feel about the customer service experience you received?
  • Was the company easy to communicate with before or after you became a client?
  • Did the company respond to your communications promptly?
  • What were the fees charged for the services you received?
  • Did the company give you the terms and conditions for the loan you were interested in before you gave them any personal information?
  • Was the loan at a fair price and reasonable interest rate?
  • Did you have a really good experience you can share?
  • Did you have a bad experience you want to share?
  • Is there any other information you’d like people to know that might be considering the services of this company?

It is important to understand when reading comments below that they are the opinions of the individual posters and may not be representative of the overall impression of all consumers that may have or have not used the debt relief services of this company. But everyone does deserve to have an opportunity to express their opinion, even the debt relief company itself, be it good, bad, or indifferent.


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About the author

Steve Rhode

Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.


  • If you have a problem with a store ,I suggest you keep track of everyone you speak to at that store and the names of everyone you talk to on the phone. They have a complaint dept. at the corporate office and that number is 423-479-2400. I know every story has two sides and I was very upset but that number got me contacted by the store I dealt with REGIONAL MANAGER and after bantering back and forth and repeating my side of story and hearing how her employee worded things to me and my payment history ect , she put a huge smile on my face and made my year to date.. So keep notes and remember “THE CORPORATE LADDER” and remember word of mouth advertisement is the best so you tell 5 friends and they tell 5 friends ect and so on . I would suggest your complaint and payment history be a good one though. MY BIGGEST MISTAKE WAS GETTING THE TITLE LOAN IN FIRST PLACE, MY SECOND BIGGEST MISTAKE WAS NOT PAYING IT OFF and then borrowing more to pay other bills I had to neglect to make the title loan payment.

  • We had a title loan with Check into Cash. We were involved in an accident even though the car was not drivable we were still making our payments. The other persons insurance company has been pressuring us into settling and we will not until we deem the terms at least fair. The insurance company sent Check into Cash payed off our loan and Check into Cash sent them our title and keys. We have signed nothing. Now check int cash will not allow us any of our paperwork or anything they keep slamming the phone in my ear. Now we can not even get any damage assessments because they have the title and can take the car. CIC just took the insurance companies word that we were settling and they sent them title and keys we are at a total loss

  • Check into Cash says it has the lowest interest guaranteed for title loans.

    Even if they have the lowest interest rates, they charge you ridiculous interest.

    I got a title loan and have been paying more than the minimum each month. I have made three payments. What the issue is each time you make a payment, the more interest they charge. The first time, I was charged $100, the second was $200 and the third month was $300. The next payment all of it will go to interest and nothing will go towards the principal. Out of the $1200 I have paid, $400 has gone toward the principal, When I questioned Check Into Cash, they said they charge interest daily. I have never heard of any place that you pay more interest on the more you pay. I have always been told that every time you make a payment, the balance goes down and so should the interest. They are trying to charge you enough interest so you will not be able to pay the loan off early. They want to charge me $5,000 interest for 24 months. I want to get it paid off in 12 months but it looks like check into cash does the opposite and punishes you for paying more.

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