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Debt Collection Harassment Victim Awarded $1.5m in Punitive Damages

Allen Jones, a Lewisville Texas resident, owed just under $200 in debt. His debt was passed on to the collection agency Advanced Call Center Technologies, LLC. While trying to collect a payment towards his debt several employees called his phone and left multiple vulgar and offensive messages threatening him to make payments.

Most of the messages were too obscene to release to the public, one of the most memorable telling Jones, an African-American, to get out of bed and to pick some cotton fields.

Jones took his case to court in Dallas where the jury ruled in his favor and “he won $50,000 in mental anguish and $1.5 million in punitive damages” after the harassing calls from the collection agency were recorded. It appears Jones will will do all the collecting from now on as he collects $1.5 million from this agency whom he owed less than $200.

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Whether or not the employees who admittedly made these offensive calls are still with the company remains unclear.

Original Article

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About Amanda Miller

Amanda Miller
  • FDCPA

    Great article about debt collection FDCPA

  • Debt Collection Laws

    Good Info…

  • http://www.westopdebtcollectors.com Debt Collection Laws

    Good Info…

  • Faythe

    This happened to me recently I have a debt with a debt collector from a payday loan that I’ve defaulted on because I was laid off. The debt collector not only called my mother but my sister as well and told them that I was on the verge of being arrested and that they (my family) may be liable as well. So of course they both called me panicked, which of course freaked me out..being a single mother you can imagine the scenario that was playing out in my mind..I called them and realized that it was just a collecting tactic and explained that I was unemployed and that I would contact them when I can pay..its bad enough that I’m in a situation that I’d rather not be in..but to be threaten at such a level I think is inhumane..at what point does it become harrasement and what are my rights in this type of situation..this has happened before were a debt collector called me a welfare mother and I needed to get off the couch and get a job

  • Faythe

    This happened to me recently I have a debt with a debt collector from a payday loan that I’ve defaulted on because I was laid off. The debt collector not only called my mother but my sister as well and told them that I was on the verge of being arrested and that they (my family) may be liable as well. So of course they both called me panicked, which of course freaked me out..being a single mother you can imagine the scenario that was playing out in my mind..I called them and realized that it was just a collecting tactic and explained that I was unemployed and that I would contact them when I can pay..its bad enough that I’m in a situation that I’d rather not be in..but to be threaten at such a level I think is inhumane..at what point does it become harrasement and what are my rights in this type of situation..this has happened before were a debt collector called me a welfare mother and I needed to get off the couch and get a job

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