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Debt Collection

Encore Capital Group and Portfolio Recovery Associates Nailed for Deceptive Tactics to Collect Bad Debts


Today the Consumer Financial Protection Bureau (CFPB) took action against the nation’s two largest debt buyers and collectors for using deceptive tactics to collect bad debts. The Bureau found that Encore Capital Group and Portfolio Recovery Associates bought debts that were potentially inaccurate, lacking documentation, or unenforceable. Without verifying the debt, the companies collected payments by pressuring consumers with false ... Read More »

    What a Typical Debt Collector Payment Plan Looks Like


    When a debt collector has contacted you about a past-due debt and you are unable to pay the entire amount, or settle the account for less than the balance in a lump sum payment, you may have another option — a payment plan. A payment plan is not available on every account, but for those accounts that are eligible, a ... Read More »

      Chase Bank in Deep Shit Over Bad Debt Collection Practices


      Over half a million consumers just caught a break with help from the Consumer Financial Protection Bureau. It appears the CFPB has taken tough action against a major bank for basically screwing over consumers who were being forced to pay debt they rightfully should not have had to. The CFPB Says… Today the Consumer Financial Protection Bureau and Attorneys General ... Read More »

        How to File Debt and Credit Complaints with the CFPB


        Throughout this website, and several others I contribute to, I suggest people file complaints with the Consumer Financial Protection Bureau (CFPB). I am usually responding to reader comments when I do, so the reason for suggesting filing the complaint is contained in each comment exchange, but only briefly. I want to be sure readers have a strong grasp as to ... Read More »

          Recognize and Review a Nice Debt Collector

          The decision to file bankruptcy should be a celebration.

          Complaints about debt collectors number in the ginormous every year. The volume is somewhat understandable. I mean… how many other professions do you spend nearly all of your time trying to get someone to do something they cannot or will not do? Let’s face it, getting people to pay bills they likely can no longer afford is not all smiles ... Read More »

            NC Senator Michael Lee of Wilmington Might Be a Debt Collection Idiot

            Screen Shot 2015-04-29 at 5.39.39 PM

            North Carolina is trying to pass legislation which will roll back protections for consumers who have bad debt purchased by debt buyers. Senator Michael Lee from Wilmington, North Carolina is the sponsor of S.B. 511, titled Proof Required for Debt/Fees, which efforts to rollback the requirement the bad debt buyer must have detailed information about where and when the debt ... Read More »

              Is the AAFES Military Star Credit Card Screwing Over Veterans?

              Where did my debt relief company go?

              Ashley Woods wrote to me and expressed grave concern about a situation she ran into with an AAFES Military Star credit card she owed. It’s one thing to have a balance due but it’s quite another when the collection company appears to just make up what you owe. Ashley she was contacted by Transworld Systems and appears to have gotten ... Read More »

                CFPB Stops Bad Check Debt Collector From Frightening Consumers


                Today, the Consumer Financial Protection Bureau (CFPB) announced an enforcement action against a nationwide debt collection operation and its chief executive officer for using deceptive threats of criminal prosecution and jail time in order to intimidate consumers into paying debts for bounced checks. The company also misled consumers into believing that they must enroll in a costly financial education program ... Read More »

                  How To Reduce Debt Buyer Collection Lawsuits


                  Last week the CFPB and the FTC held a workshop to address what happens to unpaid debts at different stages of the debt collection cycle. The workshop brought together state and federal regulators, economists, major banks, debt collection agencies, debt buyers, consumer advocate attorneys, technology companies, members of the judiciary, credit reporting agencies, and more. The workshop was aptly titled ... Read More »

                    California Fair Debt Buying Practices Act Gives Consumers Rights

                    law books

                    If you are being hounded by a debt collector over an old debt and you live in California, you need to pay attention to the Fair Debt Buying Practices Act. Under that new California law the buyer of old debts who is now attempting to collect on the debt has certain hurdles to jump over before you have to pay. ... Read More »

                      Republican Senator Tells Hospitals to Stop Suing Poor People

                      It might not be right but it is what it is. Debt collectors and others know how to get you to do what they want by pushing your fear buttons. They do it because it works.

                      by Paul Kiel, ProPublica, and Chris Arnold, NPR, Jan. 22, 2015, 5 a.m. This story was co-published with NPR. Sen. Charles Grassley said nonprofit hospitals could be breaking the law when they sue poor patients over unpaid bills and issued a stern warning to one Missouri hospital that he hopes reverberates nationwide. Citing a ProPublica and NPR report, Grassley, R-Iowa, ... Read More »

                        FTC Calls Debt Collector Commercial Recovery Systems, Bullies


                        The Federal Trade Commission has issued a complaint against a Texas-based debt collection operation and its current and former principals for illegally threatening consumers with false claims that unless they pay a debt, they will face legal action or wage garnishment. The complaint was filed in federal court on the agency’s behalf by the Department of Justice. “When it comes ... Read More »

                          Debt Collectors – A Changing Landscape. Here is What the Future Brings.


                          Having been a site reader and contributor for many years, I am used to seeing posts about what the New Year will bring to debt relief services. Below, I offer my own brief version of what may come in 2015, but with a focus on debt collectors. Changes that we should see to rules governing debt collectors behavior, next ... Read More »

                            FTC Bitch Slaps Debt Collection Operation Over Phantom Debts


                            Lately I seem to be getting a bunch of reader questions about debt collectors going after old debts. See this and this. Well the Federal Trade Commission has just announced they have halted the abusive debt collection practices of an operation that used fictitious names and threatened consumers into paying debts they may not have owed. I don’t even need ... Read More »

                              Take Charge America Deserves Pat on the Back

                              Clapping Business People

                              While this appears to be a press release sent out by Take Charge America it still deserves a pat on the back for the nonprofit credit counseling group taking action to defend against bad behavior by debt collectors. While it is not clear they took specific action against a specific debt collector, at least they are speaking up about consumer ... Read More »

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