Today I received and email from a reader and tipster (send in your tips here) who wanted more information about Florida Debt Resolve. It seems the reader had noticed a press release sent out today by Florida Debt Resolve regarding their iPhone app.
In an effort to serve their clients more effectively and efficiently, Florida Debt Resolve has launched a mobile account service, FDR Mobile®. This service provides a safe and secure way for online FDR customers to access their account for free. Clients can review the progress of their debt settlement plan even when they’re away from their computer—on vacation, having dinner with friends, in the checkout line—anytime, anywhere, simply using their mobile device. Mark Capaz, Managing Member and Founder of Florida Debt Resolve, says “This service will allow Florida Debt Resolve to communicate with its clients and keep them informed of the progress of their accounts in real-time. Lack of communication leads to more stress for the clients and less effective debt settlement results.”
FDR Mobile® offers an optimized view for all Internet enabled phones. An icon app is available for iPhones at this time; all other device users may bookmark the optimized site for easy login. Using a mobile device, one simply logs in at https://fdresolve.basecamphq.com/mobile/#/projects and can view the latest notes and progress of their settlement plan as well as communicate any important messages or new information.
Mark Capaz says, “Florida Debt Resolve has experienced success due in large part to our individualized settlement plans and personal approach to servicing each client. We are not one of the national companies you will see advertising on television; we rely on referrals from our network of professionals. Each person we work with is treated as an individual with unique circumstances. Technology can make our lives easier or more difficult if we allow it. FDR Mobile® was developed to compliment the unique plan and personal relationships we have with each and every client while making difficult times as comfortable as possible.”
The app was released on 5/15/2011 and Florida Debt Resolve expects to release upgrades as needed. – Source
But what appears to have attracted the reader and the reason they contacted me was for more information on Florida Debt Resolve. You see there isn’t a company registered to do business in Florida under the name Florida Debt Resolve. I’ve got some pretty smart readers that check that stuff out in advance and this reader raised a good point. There is however a registration for Florida Debt Resolve as a fictitious name for Accu-Processing, LLC.
The press release says the managing member and founder of Florida Debt Resolve is Mark Capaz. Mark also says that online as well and lists himself as the managing member of Florida Debt Resolve which has been operating since June 2005. He describes the company by saying:
Eliminating consumer debt and reducing mortgage payments. The plans are typically 2-5 years in duration and include an account funded for the purpose of retirement. Most customers who successfully adhere to the plan are debt free and upon successful completion are entitle to $20,000 in a guaranteed fixed account that will provide a monthly income stream upon their request. – Source
If anyone has a clue what that operational statement actually means or you know of anyone that has received $20,000 in a guaranteed fixed account for completing the debt free plan, please post details in the comments below.
According to online records, Mark Capaz is involved with a number of companies, but none of them called Florida Debt Resolve.
So these reviews or examinations of debt relief companies start innocently enough with a question about a company. More often than not they wind up uncovering additional information.
On top of that the Florida Debt Resolve website says the company will help you resolve your debt, repair your credit and sell you an investment. I wonder if the are licensed to do any of those things?
Then there is this page that claims you can be out of debt in 24-48 months, get a guaranteed cash investment, reduce your debt by up to 50%-70%, and eliminate interest and late fees. Anyone this that is compliant with the FTC telemarketing sales rules? – Source
Even right on the home page Florida Debt Resolve is making claims that seem to not be true. Besides the debt reduction and credit repair claims, how in the world is this company “considered the premier firm across the state of Florida,” got a clue?
Florida Debt Resolve says it is located at:
2202 N West Shore Blvd. STE 200
Tampa FL 33607
8670 Woodland Center Blvd.
Tampa FL 33614
The corporate office is located in a virtual office space run by Regus. – Source
But if there is something you can commend Mark Capaz about, it’s looking good in his mugshot. Apparently he was recently arrested for assault on a law enforcement officer and obstructing an officer. – Source
This all just goes to show you, in the debt relief world, truth is much stranger than fiction.
Why in the world would an apparently unlicensed debt relief company send out a national press release to draw attention to itself when it seems to have so many issues? Any guess what the logic is behind that?
In parting, while Mark Capaz claims to have founded and run Florida Debt Resolve since June 2005, the domain name has only been registered since April 2010 and the fictitious name was filed in October of 2009 . And he’s a logo toting IAPDA member as well. IAPDA does report Mark Capaz is a Certified Debt Specialist, but he’s the only one at the company. – Source