Missouri Cracks Down on Selling Financial Services Over the Telephone

Here are two recent releases out of Missouri that show they are concentrating on financial and debt relief calls to Missouri residents.

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November 16, 2011

Attorney General Koster obtains restraining order against Florida telemarketer

Jefferson City, Mo. – Attorney General Chris Koster said today his office has obtained a temporary restraining order against an Orlando, Florida, telemarketing company for making solicitation calls to Missourians who had previously placed their names on the state’s no-call list.

Koster said the restraining order prohibits Azriel Financial Services and the company’s owner, Jaime Chacon, from making any further solicitation calls to Missourians on the No-Call list. He had previously filed a lawsuit against Azriel and Chacon alleging violations of the Missouri Merchandising Practices Act and the Telemarketing No-Call List Act. Koster said telephone solicitation calls were made to consumers claiming the company could reduce their credit card interest rates. The lawsuit came as a result of hundreds of complaints filed with the No-Call Division of the Attorney General’s Office. Koster is seeking a civil penalty of $5,000 for each violation of Missouri law, costs of the investigation and prosecution, and all court costs.

“When Missourians register with our No-Call list, they do so with the reasonable expectation that they will not receive these unsolicited, harassing calls,” Koster said. “These businesses are aware of our No-Call laws, and they are realizing that this office will enforce those laws.”

Koster reminds Missourians they can sign up for the Do-Not-Call hotline on his website at www.ago.mo.gov or by calling 1-866-buzzoff (1-866-289-9633). He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-662-2551.

November 14, 2011

Attorney General Koster obtains preliminary injunction against St. Louis/Salt Lake City telemarketers

See also  Florida Continues Crackdown on Telemarketing Licenses. Sales Scripts Need to Be Submitted in Advance.

Jefferson City, Mo. – Attorney General Chris Koster has obtained preliminary injunctions against telemarketing companies in St. Louis, Missouri, and Salt Lake City, Utah, for making solicitation calls to Missourians who had previously placed their names on the state’s no-call list. He said the lawsuits came as a result of numerous complaints filed with the No-Call unit of the Attorney General’s Office.

Koster said the injunctions were obtained against St. Louis-based Outsourcing and Communication Consultants and owners James and Vivi Radtke and Salt Lake City-based CallAssistant. Koster earlier had filed lawsuits against the companies alleging violations of the Missouri Merchandising Practices Act and the Telemarketing No-Call List Act. He said Outsourcing made telephone solicitation calls to consumers in which the telemarketers promised consumers lower rates on credit cards. CallAssistant contacted consumers in an attempt to solicit enrollment for an online college or interest in a home security system.

“When Missourians register with our No-Call list, they do so with the reasonable expectation that they will not receive these unsolicited, harassing calls,” Koster said. “These businesses are aware of our No-Call laws, and they are realizing that this office will enforce those laws.”

Koster said the court has prohibited the defendants from making calls to Missourians on the no-call list. In his lawsuit, Koster is asking the court to impose a civil penalty of $5,000 for each violation of Missouri law, costs of the investigation and prosecution, and all court costs.

Koster reminds Missourians they can sign up for the Do-Not-Call hotline on his website at www.ago.mo.gov or by calling 1-866-buzzoff (1-866-289-9633). He encourages consumers who receive harassing solicitation calls to file a complaint at 1-866-662-2551.

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