Date This Problem Happened: October 10, 2010
State You Live in: Liverpool, England
Age Range: 36-50
Total Amount of Fee Paid:
Company Name: QSL Tenders
Unit 7 The Point Rockingham Road
Market Harborough, Leicestershire LE16 7QU
Company Telephone Number:
Website of Company: qsl-tenders.co.uk, bipsolutions.com
I thought you might be interested in reporting on the following legal scam that many hundreds if not thousands of honest hard working business people are affected by. Two company’s involved, might be others, one is QSL-Tenders – http://www.qsl-tenders.co.uk/ another companies is called BiP solutions – http://www.bipsolutions.com/
They have a website that offers a free trial to a tender list service. Most of these tenders are available free anyway, but honest and sometimes new small business people look at these site’s to try generate more business.
During the trial process you are led through a series of pages where it says, free, free, free, no credit card of financial details are entered so you feel asif its risk free. The real terms are hidden from view and there is an innocuous line that states them – a misleading website…
The trap is that if you don’t cancel the subscription during the 4 weeks you are liable to a full year’s subscription- £700 – £2500 +
Most of the setup emails get spammed, some people don’t read or see the terms and say 5 out of 10 people forget to end the trial. What happens then is an invoice for the full amount arrives soon after the trials expire, they don’t contact you within the trial period or speak to you at the end, just let it over run, and sting you.
They are putting people out of business and I am one of those people who are struggling to makes ends meet. I now have now an invoice for £1000 for a service I never used only within the free trial period, never wanted, never could afford at those prices and who wasn’t fully aware of the terms and conditions – but because you ticked a box then you are bound.
Please do something to help, there are countless web forums where people are in ruins over being taken for large sums of money from a service and company that doesn’t care about its customers. They just try catching people with the free trial and they using strong arm, threatening tactics to get their money back, it is a Scam.
The governments needs to supports growing business and protect them from unscrupulous companies that can cripple new and existing business with these high charges that most people can’t afford.
here are some sites reporting the scam….
Consumer Action Taken:
everyone has said it was there error, they start to threaten and bully and take people to court
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