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Home > Scam Reporter > BIP Solutions > QSL Tenders / BIP Solutions – Consumer Complaint – 12-3-2011

QSL Tenders / BIP Solutions – Consumer Complaint – 12-3-2011

Date This Problem Happened: October 10, 2010

State You Live in: Liverpool, England

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid:

Company Name: QSL Tenders

Company Address:

Unit 7 The Point Rockingham Road
Market Harborough, Leicestershire LE16 7QU

Company Telephone Number:

Website of Company: qsl-tenders.co.uk, bipsolutions.com

Consumer Statement:

I thought you might be interested in reporting on the following legal scam that many hundreds if not thousands of honest hard working business people are affected by. Two company’s involved, might be others, one is QSL-Tenders – http://www.qsl-tenders.co.uk/ another companies is called BiP solutions – http://www.bipsolutions.com/

They have a website that offers a free trial to a tender list service. Most of these tenders are available free anyway, but honest and sometimes new small business people look at these site’s to try generate more business.

During the trial process you are led through a series of pages where it says, free, free, free, no credit card of financial details are entered so you feel asif its risk free. The real terms are hidden from view and there is an innocuous line that states them – a misleading website…

The trap is that if you don’t cancel the subscription during the 4 weeks you are liable to a full year’s subscription- £700 – £2500 +
Most of the setup emails get spammed, some people don’t read or see the terms and say 5 out of 10 people forget to end the trial. What happens then is an invoice for the full amount arrives soon after the trials expire, they don’t contact you within the trial period or speak to you at the end, just let it over run, and sting you.

They are putting people out of business and I am one of those people who are struggling to makes ends meet. I now have now an invoice for £1000 for a service I never used only within the free trial period, never wanted, never could afford at those prices and who wasn’t fully aware of the terms and conditions – but because you ticked a box then you are bound.

Please do something to help, there are countless web forums where people are in ruins over being taken for large sums of money from a service and company that doesn’t care about its customers. They just try catching people with the free trial and they using strong arm, threatening tactics to get their money back, it is a Scam.

The governments needs to supports growing business and protect them from unscrupulous companies that can cripple new and existing business with these high charges that most people can’t afford.

here are some sites reporting the scam….

http://www.sitejabber.com/reviews/www.qsl-tenders.co.uk#16

http://www.complaintsboard.com/complaints/b-i-p-solutions-glasgow-hull-england-humberside-c301926.html

http://www.constructionenquirer.com/2010/06/11/work-leads-free-trial-costs-contractors-dear/

http://www.facebook.com/groups/409586475252/

http://www.ukbusinessforums.co.uk/forums/showthread.php?t=124514

Consumer Action Taken:

everyone has said it was there error, they start to threaten and bully and take people to court


If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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About Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
  • Reidy_007

    AVOID QSL TENDERS AT ALL COSTS!

  • Allison Howitt39

    QSL tenders and snap-edition.co.uk are still up to their old tricks. Gordon Hosie is the md see a photo of him at this link http://www.signlink.co.uk/News.aspx?i=669.

    Avoid QSL tenders, snap-edition.co.uk and Gordon Hosie like the plague.

  • B briggs

    qsl are bully’s they tried to get money out of me but when it came down to it they don’t have a leg to stand on in court. Read all the other blogs about these these scam bags AND DO NOT GIVE THEM YOUR MONEY

    • Alexjennings_uk

      Im in the same position over £1k in debt now but unfortunatley they have passed this onto a debt collection company without any contact from QSL  I can’t even remember signing up to the free trail if I did and they contacted me straight away then I would of paid the small fee now the debt company want to take me to court. I hardly have a penny to my name. I really dont know what to do. How does that Caroline Duncombe sleep at night.

  • Caroline Duncombe

    To whom it may concern,

    I am contacting you because we have been advised by our solicitor that the threads posted on your forum are deemed as Libel towards QSL and therefore should be completely removed.

    We have absolute proof that all of the statements made by your forum members are falsehoods and therefore need to be removed.

    These statements have to be proven to be true by the author and not defended by person or persons broadcasted about. Therefore the hosts of the broadcast are responsible for the removal of any such libellous literature.

    libel (for written, broadcast, or otherwise published words)—is the communication of a statement that makes a claim, expressly stated or implied to be factual, that may give an individual, business, product, group, government, or nation a negative image. It is usually, but not always,[1] a requirement that this claim be false and that the publication is communicated to someone other than the person defamed (the claimant).

    I would very much like to see the thread and posts removed immediately and would request that you contact me at your earliest convenience to advise me that this has been done.

    Regards
    Caroline Duncombe
    QSL Accounts Team.

    QSL Ltd, Unit 7, The Point, Rockingham Road, Market Harborough, leicestershire. LE16 7QU

    01858 468 740

    • http://GetOutOfDebt.org Steve Rhode

      A consumer has filed the report against you regarding services you may have provided. Not us.

      We want to make sure people have a chance to hear your side of the issue as well. Hopefully your response will be a positive and timely one so people can witness the exceptional customer service you may provide to make this consumer happy and resolve the issue.

      If you decide to do that it can create a more favorable public perception of you and your company. Don’t look at this as a problem, but an opportunity to shine.

      You may want to read our post “How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose.”

      Please visit the URL referenced above and submit a response in a comment to that story in an effort to describe how you will resolve this problem. The person who filed the report will be copied on your response.

      Alternatively you may send a letter to:

      Myvesta Foundation
      PO Box 96503 #80622
      Washington, DC 20090-6503

      [Please note, the mailing address above does not receive mail requiring a signature and is only a virtual mailroom for items to be scanned and forwarded to us for inclusion in the site.]

      A copy of your letter will be placed on the consumer complaint on the website to tell your side of the story. Please reference the URL on your letter.

      While we will attempt to send a similar letter if a future report is received, it is suggested you subscribe to the scam report email or RSS feed if you want to make sure you are notified of any future report about you. You can find the links to subscribe, here.

      Myvesta Foundation

      • http://www.facebook.com/people/Julia-Harris/100001159844275 Julia Harris

        Caroline Duncombe fears her lively hood of taking honest peoples
        money from this dodgy service will halt if it continues to be exposed…
        Its a shame they never listened to the endless people who have
        complained about them and there terms, maybe if they listened and
        valued there customers then there would be no reason for anyone
        to post anything bad about  them? But it seems to be lots of people with bad bad experiences about QSL Ltd

      • Caroline Duncombe

        Julia, 

        QSL provides a tender lead subscription service to any business wishing to tender for public sector contracts. I see that you have an opinion on our service and would very much like to discuss this with you. However, I’m unable to find any subscribed account with your name. Are you are sure you have an account with ? If you do, in the interest of transparency and to bring a public resolution to this, perhaps you could furnish me with your company name and the name of the subscribed person. Regards Caroline Duncombe QSL Accounts Team.

      • http://www.facebook.com/people/Julia-Harris/100001159844275 Julia Harris

        Transparency… thats a good one coming from the company that does its
        utmost to fool, deceive and intimidate customers who for one reason or another
        fail to cancel there not free trial or don’t want it all. You never like to listen
        to them, do you…

        There is no fairness or transparency about the way you work, there is no
        transparency about your terms and conditions that so so many people keep not
        seeing or reading…but you make sure you criminalise them, don’t you….

        I guess its everyone else who is too blame, not the upstanding company
        that is without question or change – QSL Ltd…what a joke you are and what a
        shabby outfit you run. 

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