Date This Problem Happened: December 3, 2011
State You Live in: North Carolina
Race/Ethnicity: White
Age Range: 36-50
Total Amount of Fee Paid: $15
Company Name: SaveMore.com
Company Address:
12700 Park Central Drive
21st Floor
Dallas, TX 75251
Company Telephone Number: 800-975-0520
Website of Company: SaveMore.com
Consumer Statement:
I ordered a discounted Barnes and Noble gift card ($25 for $15) before Xmas 2011. It sounded like a good deal. WRONG!! I gave them all my information and within a couple of days my account was debited $15 for the transaction and I waited months (technically still waiting as of April 13, 2012). I purchased one of their daily specials. They took my money but never delivered the goods.
Consumer Action Taken:
I have tried several times to contact them. I got a response via facebook that said a refund would be credited to my card that I used-they gave the last 4 digits but the last digit was incorrect. I tried to correct them but no response. I never received a refund for $15. I also attempted to contact them via email but no response either.
If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.
If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.
Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.
If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose
I also ordered a discounted Barnes and Noble gift card ($25 for $15) before Xmas 2011. Within a couple of days my account was debited $15, still waiting as of April 27, 2012. I have tried to contact them. Email was returned, phone calls unanswered or voice mail not returned. Its a SCAM. -not happy