Universal Fidelity – Consumer Complaint – 4-14-2012

Date This Problem Happened: April 12, 2012

State You Live in: Kansas

Race/Ethnicity: Black or African American

Age Range: 36-50

Total Amount of Fee Paid:

Company Name: Universal Fidelity

Company Address:

P.O. Box 219785
Houston , TX 77218-9785

Company Telephone Number: 281-647-4156

Website of Company: payuflp.com

Consumer Statement:

I received a letter that seemed suspicious and I know that I have always returned my movies inside of the movie store when renting from Hollywood videos to avoid these type of mishaps. Universal Fidelity, LP sent me an invoice stating that I owe $38.32 to Hollywood Videos which was closed in Fayetteville, NC back in 2010.

Consumer Action Taken:

I did try and access the website to make payment however the website was not working after two tries. I officially believe this to be a scam for sure now and I plan on writing a letter to the credit agencies to inform them of this.

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