Scam Reporter

The Franklin Group – Consumer Complaint – 5-25-2012

Written by Consumer

Consumer Statement:

I contracted with the Franklin Group to help prepare my husband and my credit. Our bank account is drafted each month for $99. The first month we paid $199.00 down. The site they sent us to to order our report charged a monthly monitoring fee. I delcined. The case manager sent an application to my wife’s email supposedly for them to get a copy of our credit report for free by applying for credit. My wife completed the credit applications and paid money without my knowlege. We were told we would be automatically approved for $2000 credit from an online company to boost our credit score. This did not happen. After paying $35.00 to have our credit run we were to be contacted by a consultant who would go over our report and advise us how to proceed. It has been a two months without a return phone call or any contact from them. We have a contract with them for credit repair and all money paid is suspose to go to closing. If the credit is nev er repaired they can collect the money indefinately. They have not done anything they agreed to do in their contract except withdraw money from our bank.

Consumer Action Taken:

So far we have been calling them for almost two months. No one has returned our call. Today I called and got an 806 error message on each of their numbers.I checked the Better Business Bureau and they no longer have a rating because they are under review. I found this site when searching to see if others have been scammed like me.

Date This Problem Happened: May 28, 2012

State You Live in: Texas

Race/Ethnicity: Black or African American

Age Range: 21-35

Total Amount of Fee Paid: $496

Company Name: The Franklin Group

Company Address:

337 East Bay St.
Suite C
Jacksonville, Florida 32202

READ  The Franklin Group / Franklin Financial Group - Consumer Complaint - 11-11-2011

Company Telephone Number: 888-450-2226

Website of Company:

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About the author


This is information that was submitted by a third party and not generated by or Steve Rhode.


  • I am so happy that I found this site as Rob called me tonight from this group, phone is 904-302-9673.  I got the same story about the credit repair and they could get me a loan.  I had remember reading something about this company so I will talking any further with them.

  • I was very excited when contacted by Joel the other day. Tho confused as to where he got our info. But thinking about it we were calling a lot of mortgage co’s for a while there so maybe just maybe this is real. Well it seems that these kinds of people pray on the hopeless and if you have bad credit you know exactly what I’m talking about. I’m very upset by this but thankful that I didnt yet pay the “closing fee” of 199. Thats what I was told it was.They dont charge anything, “we make our money off the loan”. So what are you Joel? I can tell you what you aren’t, you arent charging my CC tomorrow its cancelled.

  • They actually were a really good company. If it wasn’t for them I would still be paying $1,500 a month in rent. They are the real deal. I thank the Lord above for blessing me to work with them. I would probably honestly be 2 years or more away from buying a house if I tried to do this myself. It’s a shame that people have to come to sites like these and give good companies bad names. Shame on you people. This is why you don’t own a home because you blame everyone else but yourself for your problems. When you hit a few bumps in the road you quit. Once a quitter always a quitter. You will never own a home without patience and the willingness to listen. 

    • Wow you really got offended by these statements. So what branch do you work for in the Franklin Group? Next time dont make yourself so obvious

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