Christian Debt Consolidators / A New Horizon – Consumer Complaint – 6-11-2012

Consumer Statement:

My wife and I (Brad and Heather McLellan) contacted Christian Debt Consolidators (Website: http://www.christiandebtconsolidators.net/) in June of 2009 in order to consolidate credit card debt. We signed an agreement with Christian Debt Consolidators in order to get the credit cards consolidated. This agreement had an initial fee in the amount of $597 which is to be refunded to us if we completed the program.

We completed the program in January 2012 and sent Christian Debt Consolidators the required documentation of the completion certificate, payment history which shows no late payments and the cash back reward form in order to receive our refund of $597 as promised in the agreement.

Several attempts to contact Christian Debt Consolidators have been made since January with no response. I finally received a phone call in which the representative from the company told me that they could only afford to refund $300 of the total $597 and that I would need to sign an agreement not to make complaints about the company.

I refused to sign the agreement and demanded a full refund of $597. I have everything documented from the beginning to end with copies of all agreements and correspondences. I believe Christian Debt Consolidators is not only stealing my money but are stealing other people’s money that are already in a bad financial situation.

Also, I would like to mention that our account was sold to another company A New Horizon (2700 Cypress Creek Road, Suite D129, Ft. Lauderdale, FL 33309. Phone: 954-545-6160) from Christian Debt Consolidators after the agreement was signed. A New Horizon was the company that actually handled the consolidation of credit card debt and administered the account until completion.

Thank you.

Brad and Heather McLellan
Client ID Number 367767

Consumer Action Taken:

My complaint with A New Horizon is that they are doing business with a company that is stealing people’s money like Christian Debt Consolidators.

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Please help us obtain the refund of $597 that was agreed to in writing by both parties and is rightfully ours.

Date This Problem Happened: June 6, 2012

State You Live in: Alabama

Race/Ethnicity: White

Age Range: 21-35

Total Amount of Fee Paid: $597

Company Name: Christian Debt Consolidators / A New Horizon

Company Address:

201 SE 15th Terr.
Ste. 206
Deerfield Beach, Florida 33441

Company Telephone Number: 866-958-3328

Website of Company: christiandebtconsolidators.net

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

2 thoughts on “Christian Debt Consolidators / A New Horizon – Consumer Complaint – 6-11-2012”

  1. We have been scrammed by people leading a bussiness that are so called christians. We pd. off loan in june 2012 sent all paper work in as told to do never missed one payment never late was drafted out of account. We have not heard a word from Christiancouselingconsolidators about our refund it was 449.60 I will never do bussiness with them again and will not send any one else to them I think they should be investigated I am now going throught with using a lawyer if for nothing else but the thruth of the bussiness.

  2. Hi Brad,
    I saw your complaint and did some research.  I have dealt with credit counseling companies for years and learned the hard way that a select few do not follow rules.  In order to take Alabama clients the company must be registered with the Security Exchange Commission in Alabama.  I contacted them at 800-222-1253, where I was informed that Christian Debt Consolidators and A New Horizon were not registered; therefore neither of these companies should have provided services to you in the first place.  I would highly recommend you file a complaint with the Florida Attorney General, as well as the Better Business Bureau in Florida.  Hope this information helped.  Congratulations on getting out of debt and good luck getting your money back!
    Hope this helps!


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