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Home > Scam Reporter > UFAN – Consumer Complaint – 10-18-2012

UFAN – Consumer Complaint – 10-18-2012

Consumer Statement:

I paid UFAN $5,000 to help me with a lawsuit against my lender for not refinancing me after jumping through hoops (J.P. Morgan Chase). I get a letter dated October 3rd 2012 stating we lost the lawsuit. They state that they will help me with the loan modification for no charge, since we lost the suit. I have been sending emails, no one is responding. I try to call them and they are not taking calls. The voice mailbox is full, so I can’t even leave a message.

Consumer Action Taken:

I send emails and call them daily, but no one is willing to call or contact me.

Date This Problem Happened: October 3, 2012

State You Live in: Illinois

Race/Ethnicity:

Age Range: 36-50

Total Amount of Fee Paid: $5,000

Get Out of Debt Free Hotline

Company Name: UFAN

Company Address:

1490 Stone Point Dr. Ste 100
Roseville, CA 95661

Company Telephone Number: 916-757-6380

Website of Company: ufanlaw.com


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About Consumer

Consumer
This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.
  • Kristin Crone

    It is correct that the Chase case was dismissed. In an effort to provide as much help to the former plaintiffs as possible, UFAN has agreed to provide modification services at no cost. UFAN has no legal duty to offer these services at no charge.

    As stated in an earlier post, UFAN’s contact phone number has changed. The new number is 916-800-2375. The contact email has not changed and I check it myself personally everyday. Both info@theufan.com and kristin@theufan.com are working emails that I check daily. If I am not responding to an email, it may have gone to my spam mailbox. Please call and leave a message and I will get back to you as soon as humanly possible. It is also important to remember that there were over 40 properties in the Chase suit and everyone is calling all at the same time. UFAN has downsized. We are getting to everyone as quickly as possible. Please be patient. We are still trying to help.

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