Consumer Statement:
Enrolled with Leading Debt Arbitrators November 2011. After many many time delays and redundant paperwork, I sought counselling elsewhere.
They did provide a form that stated I was cancelling their services and they would send me a small refund, which I signed and submitted in June 2012.
They received many payments from me and the refund they were supposed to send me has never been received.
Consumer Action Taken:
I did try to make contact through email and telephone many times. Messages were left but no replies until June 2012. They obtained a substantial amount of money from me and had done nothing to apply it to my creditors over a seven month period.
When they finally mailed me a refund form, it was only a portion of the amount I’d given them. They said all the remaining money they had was used for their services.
I did allow time for my refund but I have not received it yet. I’ve sent many emails to them and a fax(sent today, Nov.26th, 2012) asking for my refund.
Date This Problem Happened: June 7, 2012
State You Live in: Novo Scotia, Canada
Race/Ethnicity: White
Age Range: 51-65
Total Amount of Fee Paid: $3,307.99
Company Name: Leading Debt Arbitrators
Company Address:
8888 Keele St.
Unit 15, Suite 213
Vaughn , Ontario L4K 2N2
Canada
Company Telephone Number: 877-814-1677, 877-767-9880
Website of Company: leadingdebtarbitrators.com
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