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First National Financial Group – Consumer Complaint – August 14, 2013

Consumer Statement:

Contracted this company in June 2012. This company promises to resolve your debt by offering creditors a settlement agreement. My debt was only $7538.24, I have paid a total $3168.00 as of June 2013.

The creditors sold the accounts to collection agencies, so now the original creditors appear on my credit report and I now have a new batch of people calling me. This entire year I emailed and phoned the 2 representatives Stanley Silverman and Jacqueline Mejia, regarding the progress if any, but got the run around.

Consumer Action Taken:

I have yet to receive a call regarding any settlement, however, numerous calls regarding payment prior to the monthly due date were received each month. I attempted to cancel this agreement in May and was offered a reduced monthly amount of $200.00, I paid it in June attached to a letter stating the above and was demanding cancellation of this agreement and a refund according to the contract. They cashed the check but heard nothing.

On July 3, I emailed both Stanley Silverman and Jacqueline Mejia the following:

“I have not heard back from you regarding the letter I sent. I am requesting cancellation of this as your company has done nothing but ruin my credit even more. You have collected almost half of what I owe and nothing has been resolved. I expect a refund according to the contract. I am highly unsatisfied and would not recommend this company to anyone. I will place this company’s name on, if I do not receive a refund. The only communication I received from you is when you wanted payment other than that nothing regarding any settlement attempts.Please do not call me via phone, just cancel this agreement and refund my hard earned money. I expect a response to my email.”

I have yet to hear from either of them.

Date This Problem Happened: June 26, 2013

State You Live in: Florida

Race/Ethnicity: Hispanic or Latino

Age Range: 36-50

Total Amount of Fee Paid: $3,168.

Company Name: First National Financial Group

Company Address:

1835 e hallandale bch bkvd
hallandale bch, fl

Company Telephone Number:

Website of Company:

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

Scam reports are submitted by consumers like you. If you would like to file a scam report, please click here.

If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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This is information that was submitted by a third party and not generated by or Steve Rhode.
  • carol

    My son has 23,000. in student loans & approx. 20,000.00 in medical bills for a surgery & back issue he had to have addressed when he did not have insurance. A year ago it got a job with benifts, but has to work up to a decent salary. The student loan is in default & garnished some of his pay. He made arrangements, but was not able to continue. He also has a son he sends 100.00 a week to, no official papers through courts. He moved back home with us, but still he is struggling. I think he should consider banckruptcy?? I hope maybe you can make a suggustion as to what path would be the best.

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