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Green Student – Consumer Complaint – July 29, 2014

Consumer Statement:

I contacted Green Student Loans last summer to help me lower my payments for my kids college loans of 150,000. They promised they would get me on income contingent program, which also qualifies me for public service forgiveness as i work for the government. They charged me 895.00 and 39/mo since July 2013. When I checked nelnet this summer i was still on the standard repayment plan. They had never submitted the paperwork!!! so not only did they cost me all that money for nothing, it also cost me a year of not being eligible for the public service forgiveness program and at 61 I dont have another 10 years of working life.

Consumer Action Taken:

I called them repeatedly and spoke to Lujan who said he would resolve it, we called nelnet and I am able to do all of this myself. Nelnet told me what they needed and within days i have a deferment, and new lower payement on the income contingent plan. Lujan was unwilling to repay my money, even tho he did not do what he said he would do. So i cancelled that 39/mo and now he says well you cancelled so we cant help you.

Date This Problem Happened: July 15, 2013

State You Live in: Colorado

Race/Ethnicity: White

Age Range: 51-65

Total Amount of Fee Paid: $1,363.

Company Name: Green Student

Company Address:

660 Linton Blvd Suite 203-H
Delray Beach, Fla 33483

Company Telephone Number: 800-406-6624

Website of Company:

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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If you are the company named in this report and you want to respond, please read How to Handle a Consumer Complaint Like a Pro And Come Out Smelling Like a Rose

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This is information that was submitted by a third party and not generated by or Steve Rhode.

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