In July 2012, I contacted 1st United Consultants to help me consolidate my debt. I spoke with Oryan Bitton in the client Care Department on several times as I attempted to establish an account and pay the fees required to get the process moving along. They required a copy of a voided check, most recent statement from all creditors and a hardship letter. I received a United Consultation Guide by email as well as an electronic document which served as their Payer Services Agreement. The agreement was (signed and dated July 27, 2012 and made through Meracord Contractual Payment Services) for $863 a month to be drafted from my checking account to be placed into a saving account through then which would be split up amongst my creditors. My husband’s unemployment ran out and sent a letter to United Consultants as to why I could make the agreed payments. When I contacted by Oryan about my financial difficulties, he made everything so sim ple if I stretched nitial payment out which I did. I believe they took my money!
Consumer Action Taken:
When I attempted to reach Oryan from August to September and was unable to do so since all I got was a busy signal that was fast and short which eventually disconnected. I then contacted Meracord of my situation and they told me that it could be possible for 1st United Consultants to be having phone trouble, which has happened before, but give it a day or two and try again. The lady tried to calm me down by telling me other have been calling them too. So waited a week, and then another week trying to reach 1st United Consultants again with the same results. There were two weeks of silence since I had to deal with creditors who weren’t getting paid because of 1st United Consultants not paying any of them. I had even used email to contact them which was also went unanswered. On October 4, 2012, I emailed Meracord Personal Account Servicing to stop the recurring ACH Debit, cancel my saving account with them and requested a full refun d of all monies they wee holding. I also informed them that First United Consultants had either changed their phone numbers or were no longer in busy. Meracod responded that evening tellin me that I need to verify my Meracord account no., mailing address, last four of my ssn#, my bank name and telephone before they could proceed with my request. Well needless to say nothing has happened to date. I received a call from a Mr. S. Callahan (847- 791-1162) on 11/28/12 that he was also victimized by 1st United Consultants).
Date This Problem Happened: June 30, 2012
State You Live in: Connecticut
Age Range: 51-65
Total Amount of Fee Paid: $1,726
Company Name: 1st United Consultants
8170 W. Hillsborough Avenue
Company Telephone Number: 855-486-4831
Website of Company: 1UNITE.com
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