Credit Advocates Group – Consumer Complaint – October 8, 2014

Consumer Statement:

I was totally scammed and basically robbed and lied to by Credit Advocates Group aka Fast Track Debt relief. This company promised to have me debt free within 5 years. For the past 3 years they took over 400 dollars a month and I would get an occasional phone call about an update but never able to reach anyone when I called back. When I did reach someone they were rude and unprofessional. Going into my 4th year, I now have 2 settled accounts that totalled maybe 2200 dollars total. If you do the math, I have paid around 18,000 dollars to this company. OH and let me add, I have to judgements against me and when I called them about this, I was told that they cannot do anything about it and I would have to make arrangements with the lawyers who filed the judgements and pay them seperately and continue paying credit advocates as well. Then they emailed me on another occasion to say they were settling an account. I told them NOT to because I wa s forced to file bankruptcy, but they went ahead and settled with them anyway. This company is FRAUDULENT, LIARS and give hope to vulnerable people trying to do whats right to protect their credit. SHAME ON THEM. I was forced into bankruptcy because this company did NOTHING for me.

Consumer Action Taken:

My resolution was I had to file bankruptcy because I was paying all this money and getting no where with them.

Date This Problem Happened: September 18, 2014

State You Live in: New Jersey

Race/Ethnicity: White

Age Range: 36-50

Total Amount of Fee Paid: $14,000

Company Name: Credit Advocates Group

Company Address:

6941 W. Commercial Blvd
Tamarac, FL 33319

Company Telephone Number:

Website of Company: creditadvocatesgroup.com

If you feel you’ve been financially hurt by a debt relief company and deserve a refund, read these step-by-step instructions on how to proceed to attempt to get your money back.

See also  I Signed Up With Credit Advocates Group. Has Anyone Had Luck With Them? - Debbie

If you do get your money back, come back and leave a comment about it. I’d love to praise companies that step-up and do the right thing for people.

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This is information that was submitted by a third party and not generated by GetOutOfDebt.org or Steve Rhode.

2 thoughts on “Credit Advocates Group – Consumer Complaint – October 8, 2014”

  1. This Credit advocates law firm and fast Track debt relief ruined my credit. Took all up front fees paid them around $13,000.

    FTC Issues Final Rule to Protect Consumers in Credit Card Debt Amendments to Telemarketing Sales Rule Prohibiting Debt Relief Companies From Collecting Advance Fees Will Take Effect in October 2010

    At the FTC we strive every day to make sure America’s middle class families get straight deals for their dollars,” Chairman Jon Leibowitz said. “This rule will stop companies who offer consumers false promises of reducing credit card debts by half or more in exchange for large, up-front fees. Too many of these companies pick the last dollar out of consumers’ pockets – and far from leaving them better off, push them deeper into debt, even bankruptcy.”

    Three other Telemarketing Sales Rule provisions to take effect on September 27, 2010, will:

    require debt relief companies to make specific disclosures to consumers;

    prohibit them from making misrepresentations; an

    extend the Telemarketing Sales Rule to cover calls consumers make to these firms in response to debt relief advertising.

    The Final Rule covers telemarketers of for-profit debt relief services, including credit counseling, debt settlement, and debt negotiation services. The Final Rule does not cover nonprofit firms, but does cover companies that falsely claim nonprofit status. Over the past decade, the FTC and state enforcers have brought a combined 259 cases to stop deceptive and abusive practices by debt relief providers that have targeted consumers in financial distress.

    Advance Fee Ban

    The Final Rule contains specific requirements for debt relief providers related to charging an advance fee before providing any services. It specifies that fees for debt relief services may not be collected until:

    the debt relief service successfully renegotiates, settles, reduces, or otherwise changes the terms of at least one of the consumer’s debts;

    there is a written settlement agreement, debt management plan, or other agreement between the consumer and the creditor, and the consumer has agreed to it; and

    the consumer has made at least one payment to the creditor as a result of the agreement negotiated by the debt relief provider.

    To ensure that debt relief providers do not front-load their fees if a consumer has enrolled multiple debts in one debt relief program, the Final Rule specifies how debt relief providers can collect their fee for each settled debt. First, the provider’s fee for a single debt must be in proportion to the total fee that would be charged if all of the debts had been settled. Alternatively, if the provider bases its fee on the percentage of what the consumer saves as result of using its services, the percentage charged must be the same for each of the consumer’s debts.

    Dedicated Account for Fees and Savings

    Another new provision of the Final Rule will allow debt relief companies to require that consumers set aside their fees and savings for payment to creditors in a “dedicated account.” However, providers may only require a dedicated account as long as five conditions are met:

    the dedicated account is maintained at an insured financial institution;

    the consumer owns the funds (including any interest accrued);

    the consumer can withdraw the funds at any time without penalty;

    the provider does not own or control or have any affiliation with the company administering the account; and

    the provider does not exchange any referral fees with the company administering the account.

    Disclosures and Prohibited Misrepresentations

    Under the Final Rule, providers will have to make several disclosures when telemarketing their services to consumers. Before the consumer signs up for any debt relief service, providers must disclose fundamental aspects of their services, including how long it will take for consumers to see results, how much it will cost, the negative consequences that could result from using debt relief services, and key information about dedicated accounts if they choose to require them.

    The Final Rule also prohibits misrepresentations about any debt relief service, including success rates and whether the provider is a nonprofit entity. The FTC’s Statement of Basis and Purpose, which accompanies the Final Rule, provides extensive guidance about the evidence providers must have to make advertising claims commonly used in selling debt relief services.

    The Rulemaking Process

    In August 2009, the FTC published in the Federal Register a notice of proposed rulemaking proposing amendments to the Telemarketing Sales Rule and requesting public comments. Over 300 commenters, representing a wide variety of stakeholders, submitted comments in response. The Commission also held a public forum on the proposed amendments on November 4, 2009. The FTC developed the Final Rule based on the public comments, the record of the public forum and the FTC’s September 2008 Workshop on the debt settlement industry, recent testimony before Congress, and law enforcement actions brought by the Commission and the states.

    Information for Businesses

    Today, the FTC staff issued a compliance guide to help businesses comply with the new debt relief rules. The compliance guide describes the key changes to the Telemarketing Sales Rule affecting debt relief services, helps businesses determine if they are covered by the new rules, details information that covered entities must disclose to customers, and discusses how fees may now be collected. It can be found at http://www.ftc.gov/bcp/edu/pubs/business/marketing/bus72.pdf on the agency’s website and is linked to this press release.

    The FTC vote approving publication of the Federal Register notice was 4-1, with Commissioner J. Thomas Rosch voting no. The notice will be published in the Federal Register shortly, and is available now on the FTC’s website at http://www.ftc.gov/os/2010/07/R411001finalrule.pdf. The provisions of the Final Rule will take effect on September 27, with the exception of the advance fee ban provision, which will take effect on October 27.

    The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them. To file a complaint in English or Spanish, click: http://www.ftc.gov/ftc/complaint.shtm or call 1-877-382-4357. The FTC enters Internet, telemarketing, identity theft, and other fraud-related complaints into Consumer Sentinel, a secure, online database available to more than 1,800 civil and criminal law enforcement agencies in the U.S. and abroad. For free information on a variety of consumer topics, click http://ftc.gov/bcp/consumer.shtm.

    complaint with the

    – Federal trade commission ,

    -CFPB > Consumer Financial Protection Bureau


    -The Attorney Florida Bar
    ACAP Inquiry/Complaint Form and Instructions – …



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