CFPB Complaint

TRANSUNION INTERMEDIATE HOLDINGS, INC. – CFPB Complaint ID 2479416

Consumer Complaint Submission

Date Received: 2017-05-09T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: An account is listed on my Transunion Credit Report from a collection company XXXX XXXX XXXX Account # XXXX . Transunion has listed this account as open derogatory account with the open date of XXXX XXXX XXXX I have contact Transunion multiple times and disputed this account multiple times a well stating each time that I do not owe this amount. I have also contact the company as well and they refuse to provide any contracts or signed documents stating that I owe this debt. I received a signed copy from the Civil Court Judge that this case was Settled on XXXX XXXX XXXX A year before this collection company stated that the account was open. This Closed/Settled account that is being reported is keeping me from being about to obtain credit because it is listed as a open-derogatory account. Under the FCRA they to have properly verified the accuracy of an account listed on my credit report.

Company: TRANSUNION INTERMEDIATE HOLDINGS, INC.

State/Zip: SC 295XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2479416

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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