Halsted Financial Services – CFPB Complaint ID 2714637

Date Received: 2017-10-28T00:00:00

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Halsted Financial Services, a debt collection agency based in XXXX, Illinois has repeatedly calling me regarding a debt I apparently owe. However they would not provide me information about the account since I would not provide them with my full Social Security number. They have called me twice on Saturday XXXX XXXX, XXXX using two different phone numbers, XXXX ( XXXX is the time of call XXXX and XXXX ( XXXX is the time of call ).
The debt collector I have spoken with is named XXXX. He has said my name and the last XXXX digits of my Social Security number but I did not provide him that information because I do not know who he was or that of his company. XXXX also refuse to provide me with the account after I told him that I was sending his company a cease and desist letter in the mail.
I want to seriously file a complaint with this collection agency because I have done it before with them early this year due to the excessive phone calls and harassment.

Company: Halsted Financial Services, LLC.

State/Zip: NV 891XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2714637

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

See also  NRA Group, LLC - CFPB Complaint 2018-06-15

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.