I was applying for a personal loan and wasn’t approved for it. The next day I received a call from a guy named Ryan Garvin who explained he was with a company called Rockwell Legal Group.
He shared with me information on how he could help me become debt free with the help of their company. I was then asked if this would be something I’d like to do and I said yes it would be something that could help me.
He said that I would pay $330.65 per month for two years. I was told after I signed paperwork that they would notify all of my creditors to begin a negotiation on my accounts and to not answer any of their calls if they began calling me.
They sent out someone to have me sign paperwork and also to information like my bank account number along with a void check. After this I only heard back from Ryan explaining they received my information and that everything should be smooth sails after that. I can’t get a straight answer of what’s being done since I began consistently calling them which started back in August.
Consumer Action Taken:
Well, Ryan isn’t returning calls and the customer service agents I speak with are giving me the run around.
Now this is when I really started to notice that this all is a scam!!! Sunday, Sept 2nd, I received an alert from Credit Karma of a new address being reported on my Equifax. The address that was added to my info is 20 E Thomas Rd, Ste 2200, Phoenix, AZ 85012. I went online to look it up and it says that its the address to virtual office space in Century Link Towers/Regus US.
OKay, now I feel like this is indeed all a scam. I called Rockwell Legal Group and spoke with someone asking why are my creditors still calling me and asked about the email I sent to them of one creditor warning about legal actions.
She said they have to collect six to nine months of payment in order for negotiating with them. Also said that they sent out a letter to creditors explaining they will be representing me. She kept going in circles like reading from a script or something because she could not give me a straight answer.
I asked for them to mail me the paperwork I signed and also the letter that was sent out to the creditors…haven’t received either of them yet. I was told an email of them would be sent to me within 48 business hours. At this point after this email I will be calling to cancel services with them. I’ve seen others have trouble getting their money back at this stage so wish me luck.
Date This Problem Happened: August 15, 2018
State You Live in: Texas
Race/Ethnicity: Black or African American
Age Range: 36-50
Total Amount of Fee Paid: $661.30
Company Name: Rockwell Legal Group
20 E Thomas Rd Suite 2200
Phoenix, AZ 85012
Company Telephone Number: 844-292-4759
Website of Company: rockwelllegalgroup.com
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