What Ever Happened to Clearing Solutions and What is Citadel Document Solutions?


Dear Steve,

Does anyone know what happened to Clearing Solutions? The BBB shows serious complaints and that the BBB has exhausted all forms of contact trying to reach the company.

I noticed internet complaints mentioning that Golden Financial Services used Clearing Solutions to service their clients. Between all the complaints connecting Golden Financial Services to World Law Group (who was shut down to by the CFPB) to and with Clearing Solutions out of business, one really has to wonder what is going on behind the curtain.

Other complaints show Golden Financial connected to Citadel Document Solutions. If you read the reviews and complaints, they do not represent those of a legal document help company, but clearly those of an advanced fee debt relief scheme.



Dear Ella,

I have previous posts regarding Clearing Solutions. I have some recollection of them going out of business.

According to the State of Maryland, the company is not in good standing.

The company is listed as the subject of a forfeiture action by the State of Maryland. The associated comment says, “THE ENTITY WAS FORFEITED FOR FAILURE TO FILE PROPERTY RETURN FOR 2017.”

Citadel Document Solutions says they are located at 525 B Street Suite 1500, San Diego, CA 92101. But the State of California has no listing for a business with that name.

As far as any relationship between Golden Financial Services and Citadel Document Solutions, I did not research that since I could not verify that Citadel Document Solutions is a business recognized by the State. The BBB says Jason Bouchard is the customer relations manager with Citadel.

In one consumer bankruptcy filing, there is a comment that Citadel Document Solutions can be found in Ohio care of Fresh Start. But the address used of 9800 Rockside Road, #1000, Cleveland, Ohio was also used for a Wise Debt Relief company as well.

See also  Clearing Solutions - Consumer Complaint - November 30, 2016

Hopefully, consumers will do their own research and ask great questions before jumping in with a company they have questions about.

I would recommend that anyone considering using such a company should read the following free guides.

  1. The Ultimate Consumer Guide to Checking Out a Debt Relief Company Before You Sign On the Line
  2. 10 Must Do Steps to Find the Best Credit Counseling or Debt Settlement Company for You
  3. How to Check Out a Business or Company to Avoid Getting Scammed or Ripped Off


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Steve Rhode is the Get Out of Debt Guy and has been helping good people with bad debt problems since 1994. You can learn more about Steve, here.
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4 thoughts on “What Ever Happened to Clearing Solutions and What is Citadel Document Solutions?”

  1. The BBB shows Citadel uses PO Box 6278 Lutherville, MD 21094-6278 as an additional address. Perhaps their company is registered in MD? I’m not sure how California’s Secretary of State works but I’m guessing they would of been required to somehow register their foreign corporation which would then show up in a search. I’m not sure what the Better Business Bureau’s requirements are or how much actual vetting they do with companies. Apparently not much since the complaints to this business are clearly related to a form of advanced fee debt relief and credit repair while the company is categorized as a “Legal Document Help” company.

    • I checked they are not registered in Maryland. They should be registered as a foreign corporation in CA. The BBB feels like it is getting more inconsistent with its rating and complaints. I feel for them. They’ve been sued numerous times over the rating they’ve given some company.


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