Please share your experience with this debt relief company and provide your review and feedback, in the comments section below.
The goal of this page is to allow people to share information that may be important to help others to make a more informed decision regarding their experience with this debt relief company. Here are some potential questions you might be able to provide feedback about.
- How did you feel about the customer service experience you received?
- Was the company easy to communicate with before or after you became a client?
- Did the company respond to your communications promptly?
- What were the fees charged for the services you received?
- Did the company give you the terms and conditions for the program you were interested in before you gave them any personal information?
- Was the program successful for you and accomplish the goals you had when you entered the program?
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Global will send your money back. Call them and cancel any future ACH withdrawals as well. I do agree with Angelo that simply a payment processor, though- But a reputable one. They simply receive @ $9- per month for processing. The rest of the fees are being taken by the so called debt settlement company. There were thousands until late last year when the federal laws changed invoking a demand that settlement companies produce results BEFORE taking fees. There are far less than a thousand now. Go get your money while you can.
Sean Ryan
http://www.Active-Debt.com
sean@active-debt.com
Thanks for your response, Angelo. I am hoping to get (at least) the balance in my “special account”, the very small balance that hasn’t been raided by all the “fees” charged. If Global does not send this back to me, I am going to include them in my complaint. I will follow your advice regarding mailing a copy of the complaint to Topaz and Orion, as well as asking them to refund my money. From now on, I’m going to try and resolve my financial issues by myself, and only hope I live long enough to do so in order not to leave my adult children with this mess….J. Denman.
It’s unfortunate but any company that charges fees upfront cannot in the same breath say that they are here to help the consumer…it’s an oxymoron. Chances are you will not recover any of your losses and I’m afraid there’s no point in naming Global in your complaint either, they are simply a payment processing company and have absolutely nothing to do with Topaz or Orion Processing. Make sure you mail a copy of your complaint to Topaz and Orion and follow up with a phone call to see if they would consider refunding your money. Your best bet is to move forward and focus on your financial issues, consider a company that does not charge any fees upfront – http://www.newaacc.org is a good start.
This is the link to file a complaint with the Federal Trade Commission. While they won’t act on your individual complaint it does help them to identify targets. https://www.FTCComplaintAssist…
I am preparing to file a complaint against Topaz Financial, Orion Processing and Global Client Solutions, LLC with my state’s attorney general. The complaint is very similar to that filed in Illinois, that the company (my first contact was with a sales rep who identified himself as an employee of Topaz Financial, and who quit his job THE SAME DAY after he “suckered” me in to their scam with a lot of lies about what they would do to help me resolve my debt at “…15 cents on the dollar”) doing business under several names, but apparently owned by the same couple, has been methodically robbing me of hundreds of dollars each month via automatic draft, most of which goes to various “fees”–so-called administrative fees, account fees, transaction fees, customer fees. I am a disabled senior citizen whose income was drastically reduced, leading to the inability to pay some of my debts. I’ve tried to avoid bankruptcy. My name and phone number were given to this scam artist by the employee of another company, and he contacted me. I was told that the employee who left the company lied to me, and they were “sorry about that”, but, in effect, I was in their program. They have done nothing but take my money, and a parade of various “case managers” have spent very little time listening to my complaints and parroting the company lies about their so-called success in the debt settlement field. When I sent an email to my current “case manager”, telling her that I am filing a claim against the companies involved for fraud, the person who had been ignoring my queries about what they are actually doing suddenly emailed me back with an “urgent” request to call someone else, which I did not do. I’m through listening to the lies and now I’m intent on getting my money back from this set of disreputable companies. I hope all the negative attention they are getting will cause them to be investigated by whatever federal agency handles this sort of issue. If you can tell me that, please do, and I will also contact them. Thank you.
I am preparing to file a complaint against Topaz Financial, Orion Processing and Global Client Solutions, LLC with my state’s attorney general. The complaint is very similar to that filed in Illinois, that the company (my first contact was with a sales rep who identified himself as an employee of Topaz Financial, and who quit his job THE SAME DAY after he “suckered” me in to their scam with a lot of lies about what they would do to help me resolve my debt at “…15 cents on the dollar”) doing business under several names, but apparently owned by the same couple, has been methodically robbing me of hundreds of dollars each month via automatic draft, most of which goes to various “fees”–so-called administrative fees, account fees, transaction fees, customer fees. I am a disabled senior citizen whose income was drastically reduced, leading to the inability to pay some of my debts. I’ve tried to avoid bankruptcy. My name and phone number were given to this scam artist by the employee of another company, and he contacted me. I was told that the employee who left the company lied to me, and they were “sorry about that”, but, in effect, I was in their program. They have done nothing but take my money, and a parade of various “case managers” have spent very little time listening to my complaints and parroting the company lies about their so-called success in the debt settlement field. When I sent an email to my current “case manager”, telling her that I am filing a claim against the companies involved for fraud, the person who had been ignoring my queries about what they are actually doing suddenly emailed me back with an “urgent” request to call someone else, which I did not do. I’m through listening to the lies and now I’m intent on getting my money back from this set of disreputable companies. I hope all the negative attention they are getting will cause them to be investigated by whatever federal agency handles this sort of issue. If you can tell me that, please do, and I will also contact them. Thank you.
This is the link to file a complaint with the Federal Trade Commission. While they won’t act on your individual complaint it does help them to identify targets. https://www.FTCComplaintAssistant.gov/FTC_Wizard.aspx?Lang=en
It’s unfortunate but any company that charges fees upfront cannot in the same breath say that they are here to help the consumer…it’s an oxymoron. Chances are you will not recover any of your losses and I’m afraid there’s no point in naming Global in your complaint either, they are simply a payment processing company and have absolutely nothing to do with Topaz or Orion Processing. Make sure you mail a copy of your complaint to Topaz and Orion and follow up with a phone call to see if they would consider refunding your money. Your best bet is to move forward and focus on your financial issues, consider a company that does not charge any fees upfront – http://www.newaacc.org is a good start.
Thanks for your response, Angelo. I am hoping to get (at least) the balance in my “special account”, the very small balance that hasn’t been raided by all the “fees” charged. If Global does not send this back to me, I am going to include them in my complaint. I will follow your advice regarding mailing a copy of the complaint to Topaz and Orion, as well as asking them to refund my money. From now on, I’m going to try and resolve my financial issues by myself, and only hope I live long enough to do so in order not to leave my adult children with this mess….J. Denman.
Global will send your money back. Call them and cancel any future ACH withdrawals as well. I do agree with Angelo that simply a payment processor, though- But a reputable one. They simply receive @ $9- per month for processing. The rest of the fees are being taken by the so called debt settlement company. There were thousands until late last year when the federal laws changed invoking a demand that settlement companies produce results BEFORE taking fees. There are far less than a thousand now. Go get your money while you can.
Sean Ryan
http://www.Active-Debt.com
sean@active-debt.com